Remote Customer Service Jobs Amazon Jobs

Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences

Work experience in an iconic, unforgettable, and inspiring location

Work in a dynamic, culturally diverse team from around the globe

Free access to Pursuit attractions for staff and family, send a friend at half the price!

The chance to work in an inclusive culture and make life-long friends

Access to subsidized mental health and wellness resources

Ability to multitask, prioritize and manage time effectively in a fast-paced – but remote -- environment

Create best-in-class experiences for all fans that contact us by demonstrating patience and acknowledging customer problems and issues

Develop and maintain a general knowledge of client’s products and services

Medical, dental and vision benefits

1+ year of customer service experience

Excellent English communication skills, both verbal and written, as well as strong critical thinking and problem-solving skills.

Good listening skills and attention to detail

Prior customer service experience is an added advantage

Answering customer inquiries and resolving issues

Providing product and service information to customers

Handling customer complaints and ensuring customer satisfaction

Documenting customer interactions and transactions

Strong organizational and time management skills in planning, executing, and completing tasks

Participate in the development of strategic enrolment management initiatives

Initiates professional communications with applicants to resolve outstanding admission requirements (PR card, transcripts, admission-related supporting documents)

Excellent oral and interpersonal skills when dealing with the public. Superior writing ability, creative, and excellent organizational and problem-solving skills.

Experience in an academic environment would be an asset

Knowledge of post-secondary programs is an asset