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Platform Implementation And Customer Success Manager Jobs

Customer Success & Implementation Manager
By ExaCare At Toronto, Ontario, Canada
Collaborate with Sales and Product teams to ensure a seamless customer experience
2-3 years of experience in customer success or similar roles
Act as the main point of contact for new customers, guiding them through our onboarding process.
Assist in developing personalized onboarding plans and monitor customer progress
Migrate data from customers current systems to the ExaCare platform
Provide technical support and troubleshoot issues as they arise
Customer Implementation Manager Jobs
By Ten Thousand Coffees At Canada
Human Resources (HR), L&D, Talent Management, Employee Experience Technology
Wholesome health & dental benefits coverage
Permanently remote in Canada (with options to work short-term abroad)
10KC is permanently remote and building a digital-first culture. We welcome applications from across Canada.
An aptitude for learning new technologies.
Solutions-oriented self-starter, you're open to adjusting tactics and executing in a rapidly changing work environment with independence.
Customer Implementation Manager Jobs
By Float At Toronto, Ontario, Canada
You’re customer-obsessed. You have proven experience in a customer-facing role or account management experience.
You aren’t super passionate about helping Float build the best corporate card and spend management platform in Canada
Being able to say you helped build Canada's best corporate card and spend management platform.
Build out and manage the new implementation team at Float.
You aren’t prepared to always provide exceptional customer experiences.
About The Customer Implementation Manager Role
Customer Success Implementation Manager
By Blueprint Software Systems At Ontario, Canada
Experience working with or understanding various project methodologies to manage customers with our Requirements Management Product.
Become a deep technical expert on all aspects of the Blueprint platform, including: RPA Migration and Requirements Management
Manage customer project engagements and product enhancement requests.
Act as a Senior Escalation point to manage the most complex and sensitive technical issues.
Experience working with Enterprise level customers and managing relationships with Global System Integrators.
Experience with Enterprise Robotic Process Automation Platforms (Microsoft PAD, UIPath, Blue Prism, Automation Anywhere)
Wherefour Customer Success Implementation Specialist (Remote)
By Wherefour, Inc. At Canada
Previous employment in a manufacturing operation with knowledge about inventory management and manufacturing concepts.
Excellent time management skills, e.g. you appreciate spreadsheets and the value of checking off items on a "to do" list.
Excellent written and verbal communication skills.
Self-driven to manage your own work and results with high standards.
Experience with ZenDesk and HubSpot.
Interest in learning programming or previous programming experience.
Platform Implementation And Customer Success Manager
By TrustArc At Canada
Have proven experience managing complex projects; project management certification preferred
Document project scope and customer requirements using our project management system
Collaborate with Product Management and Engineering to help translate customer requirements to user stories and technical design requirements
Experience in managing customer queries, and delivering projects to expectations and requirements
Experience and knowledge of privacy office program development and implementation
Create and maintain client timelines, based on project scope and requirements