Personal Banker Vancouver Main Jobs

Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall customer experience.

Contributes to business results and the overall experience delivered.

Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.

Complies with legal and regulatory requirements for the jurisdiction.

Broader work or accountabilities may be assigned as needed. Qualifications:

Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.

Broader work or accountabilities may be assigned as needed. Qualifications:

Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.

Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).

Broader work or accountabilities may be assigned as needed. Qualifications:

Contributes to meeting branch business results and the customer experience.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

Broader work or accountabilities may be assigned as needed. Qualifications:

Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.

A self-initiator with strong organizational, planning and time management skills

By asking thoughtful financial questions, engage with customers and create positive experiences to retain and deepen relationships

High school diploma with over 1 year of relevant experience

Act as a point of contact for the frontline staff in handling customer problems

Maintain professional space in common areas as per marketing and regulatory guidelines

Strive to achieve and improve service level agreements and productivity targets

Successful completion of a recognized secretarial training program or equivalent combination of education and experience as recognized by the Centre, required.

One year previous staff scheduling experience required.

Complete high school education, Manitoba standards, required.

Knowledge of Environment for Scheduling Personnel (ESP) or other service based staff scheduling systems required.

Excellent interpersonal and communication skills required.

Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.

Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).

Broader work or accountabilities may be assigned as needed. Qualifications:

Contributes to meeting branch business results and the customer experience.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).

Broader work or accountabilities may be assigned as needed. Qualifications:

Contributes to meeting branch business results and the customer experience.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

A passion for continuously delivering an outstanding customer experience

Effective communication skills, which will enable you to build strong professional rapport

Ability to demonstrate your understanding of a customer’s requirements through effective fact finding

Demonstrate sound understanding of HSBC products and services; articulating these to your customer in an engaging and confident manner.

Effectively question and listen to your customers, enabling you to fully understand both new & existing customer’s financial circumstances and needs

Be proactive in building & creating a customer base through the use of Customer Contact Lists, referrals & walk-ins

A self-initiator with strong organizational, planning and time management skills

By asking thoughtful financial questions, engage with customers and create positive experiences to retain and deepen relationships

High school diploma with over 1 year of relevant experience

Act as a point of contact for the frontline staff in handling customer problems

Maintain professional space in common areas as per marketing and regulatory guidelines

Strive to achieve and improve service level agreements and productivity targets

Broader work or accountabilities may be assigned as needed. Qualifications:

Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.

A self-initiator with strong organizational, planning and time management skills

By asking thoughtful financial questions, engage with customers and create positive experiences to retain and deepen relationships

High school diploma with over 1 year of relevant experience

Act as a point of contact for the frontline staff in handling customer problems

Maintain professional space in common areas as per marketing and regulatory guidelines

Strive to achieve and improve service level agreements and productivity targets

A self-initiator with strong organizational, planning and time management skills

By asking thoughtful financial questions, engage with customers and create positive experiences to retain and deepen relationships

High school diploma with over 1 year of relevant experience

Act as a point of contact for the frontline staff in handling customer problems

Maintain professional space in common areas as per marketing and regulatory guidelines

Strive to achieve and improve service level agreements and productivity targets

A self-initiator with strong organizational, planning and time management skills

By asking thoughtful financial questions, engage with customers and create positive experiences to retain and deepen relationships

High school diploma with over 1 year of relevant experience

Act as a point of contact for the frontline staff in handling customer problems

Maintain professional space in common areas as per marketing and regulatory guidelines

Strive to achieve and improve service level agreements and productivity targets

A passion for continuously delivering an outstanding customer experience

Effective communication skills, which will enable you to build strong professional rapport

Ability to demonstrate your understanding of a customer’s requirements through effective fact finding

Demonstrate sound understanding of HSBC products and services; articulating these to your customer in an engaging and confident manner.

Effectively question and listen to your customers, enabling you to fully understand both new & existing customer’s financial circumstances and needs

Be proactive in building & creating a customer base through the use of Customer Contact Lists, referrals & walk-ins

Broader work or accountabilities may be assigned as needed. Qualifications:

Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.

A passion for continuously delivering an outstanding customer experience

Effective communication skills, which will enable you to build strong professional rapport

Ability to demonstrate your understanding of a customer’s requirements through effective fact finding

Demonstrate sound understanding of HSBC products and services; articulating these to your customer in an engaging and confident manner.

Effectively question and listen to your customers, enabling you to fully understand both new & existing customer’s financial circumstances and needs

Be proactive in building & creating a customer base through the use of Customer Contact Lists, referrals & walk-ins

Offer early access to coveted items to clients, placing or modifying orders for them

Places orders on clients’ behalf and ensure smooth shopping experience

A minimum of 3-5 years experience in Customer Service or Sales in the Retail Industry

Proven experience establishing relationships and serving luxury customers

Knowledge of luxury brands, from their history to the construction of the garments

Web and computer-savviness, knowledge of Google suite an asset

Broader work or accountabilities may be assigned as needed. Qualifications:

Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.