Mine Applications Engineer Jobs in Quebec

Triage, prioritize, and manage the L2/L3 user support backlog

Establish and maintain a deep understanding of Just Appraised product and integration offerings

Document common support issues and resolutions, maintaining a knowledge base to empower self-service by customers

Proven track record managing several projects simultaneously across multiple functional and remote teams

Data centric approach to problem solving with a passion and skill in analyzing data, configuration, and logs to troubleshoot integration issues

3-5 years of experience in an Application or Product Support Engineering or similar role, providing technical support

Oversee 2 nd tier case management for Hexagon A&P products and services

Strong desire to continuously acquire new knowledge and skills

Degree in Geomatics, Electrical Engineering or Mechanical Engineering, with 2+ years of related GNSS+INS industry experience

Strong analytical and critical thinking skills

Exceptional interpersonal skills and ability to get on with others

English fluency with excellent verbal and written skills

Project management: Run medium-sized projects that improve our ability to make better data driven insights or make the company more efficient.

Benefits to support your health, finances, and well-being

Application specific responsibilities in one or more of the following: SFDC; Netsuite; Workday; Zuora.

Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.

Application specific skills in one or more of the following: SFDC; Netsuite; Workday; Zuora.

All remote, asynchronous work environment