Manager, Customer Journey / Gestionnaire, Parcours Client
By Cogeco Connexion At Burlington, Ontario, Canada
Demonstrable social networking experience and knowledge of social analytics and social listening tools.
Occasionally lead short-term pilot programs to improve customer experiences and measure the impact of those improvements
Create post-mortem on our customer journey programs, analyse the results and propose recommendations to improve the customer experience
Advanced PC skills including the ability to work proficiently in Google Office Suite
Working knowledge of the Canadian Wireline market
Superior strategic thinking and negotiation skills combined with the ability to effectively synthesize and simplify complex situations.
Journey Engagement Specialist (Hybrid)
By Questrade Financial Group At North York, Ontario, Canada
Have a strong balance of business acumen and technical knowledge understanding data requirements and integrations
Competitive compensation and benefits packages
Proactively consults cross-functional team members and external partners to collaborate and manage internal and external stakeholder relationships
Be a genuine advocate to create the best possible customer experience
Have experience in Lifecycle Marketing or Customer Experience or CRM roles
Have demonstrated success in developing effective and personalized customer experience journeys and communications
Employee Journey Lead Jobs
By CHEP At Mississauga, Ontario, Canada
Agile or Change Management Certification.
Project Management certification or equivalent.
Experience of delivering remote and in-person learning solutions.
Bachelors - Human Resources Management
Onboarding experience and Pulse feedback/scores.
Relevant experience in HR, TA or L&D role, building and maintaining strong relationships across a wide variety of stakeholders.
Member Relations Specialist Jobs
By Atlantic Economic Council At Halifax, Nova Scotia, Canada
Required skills, abilities, and knowledge
The member relations manager may be requested to attend the Atlantic Economic Council events for recruitment and engagement purposes.
3+ years’ experience in a business development, sales, fundraising or industry environment are a must.
Post-secondary education in business, marketing or related fields is an asset.
Self-starter with demonstrated skills in taking initiative, problem-solving, negotiating and driving results.
Capable to work in a fast-paced team environment to leverage diverse skill sets to achieve common goals.
Journey-Person Millwright Jobs
By Sulzer At Edmonton, Alberta, Canada
Perform final as-built inspections and record data appropriately according to requirements requirements.
Experience with engineered products and quality principles an asset
Previous centrifugal pumps assembly and machining experience an asset
Ideally 5+ years as a Red Seal Millwright with knowledge on pump manufacturing
Assembly of all types of Rotating Equipment to customer, OEM and industry standard specifications
Disassembling equipment to gain access to remove, clean and inspect components
Member Advice Specialist Jobs
By Coast Capital Savings At Victoria, British Columbia, Canada
Getting a natural high from delivering positive and unexpected customer experience through general retail banking
Proactively and creatively offer helpful solutions and alternatives to customer inquiries
Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs based sales environment
Benefits that flex to the needs of you and your family.
Mortgage and auto financing benefits.
You proudly hang your Investment Funds in Canada certificate in your office.
Customer Journey Manager Jobs
By Allstate Canada At Markham, Ontario, Canada
5+ years of related journey mapping management experience with an omnichannel approach
Strong project management skills, ability to prioritize and identify urgent vs. important requests
Develop and implement customer journey management strategy that aligns with the Allstate Canada Groups goals and objectives
Customer Experience certification will be considered an advantage
Experience in Insurance/Finance Industry is a plus
Bachelor’s degree or equivalent experience
Member Service Specialist Jobs
By Dialogue At Canada

Although we do not have an opening at this time, we encourage you to send us your resume for future opportunities. ** We’re always looking for talented member service specialists to take part in ...

Customer Journey Specialist Jobs
By Rockwell Automation At Toronto, Ontario, Canada
You can work collaboratively with cross-functional teams, including the customer experience team, product managers, marketing, customer success, and enterprise transformation office.
Identify metrics used to gauge and improve customer experience throughout the customer lifecycle, incorporating critical moments identified in the customer journey.
Collaborate with marketing and sales teams to ensure a seamless customer experience across all touchpoints.
Keep up-to-date with industry trends and emerging technologies to identify new opportunities and tools for improving the customer experience.
You have experience developing customer journey maps and identifying critical moments in the customer experience.
You have experience identifying metrics used to gauge and improve customer experience throughout the customer lifecycle.
Journey-Person Machinist Jobs
By Sulzer At Edmonton, Alberta, Canada
CNC machine tool experience preferred
Working knowledge of tool geometry and application
Working knowledge of effects of feeds and speeds on alloy materials
Set-up and operate conventional machine tools as directed; Perform layouts
Read and interpret drawings, including geometric dimensioning and tolerancing
Manufacture or repair product on time as defined by direct supervisor and production schedule