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Member Care Specialist Jobs

Specialist, Jays Care Programs
By Rogers Sports & Media At Toronto, Ontario, Canada
Experience working with children living with disabilities an asset
Adapting baseball drills and skills for a wide range of variations
Bachelor’s Degree in Recreation, Social Work, Kinesiology, Equity Studies, or related field i.e. human services, health or education
Strong written and oral communication skills
Good demonstration of problem-solving skills and ability to work in a group
Strong technology skills with competency in PowerPoint, Excel and different online communication platforms (Zoom, Microsoft Teams)
Member Relations Specialist Jobs
By Atlantic Economic Council At Halifax, Nova Scotia, Canada
Required skills, abilities, and knowledge
The member relations manager may be requested to attend the Atlantic Economic Council events for recruitment and engagement purposes.
3+ years’ experience in a business development, sales, fundraising or industry environment are a must.
Post-secondary education in business, marketing or related fields is an asset.
Self-starter with demonstrated skills in taking initiative, problem-solving, negotiating and driving results.
Capable to work in a fast-paced team environment to leverage diverse skill sets to achieve common goals.
Consumer Care Specialist Jobs
By Spin Master At Toronto, Ontario, Canada
Experience with a customer relationship management (CRM) or order management systems is a definite asset
What are your skills and experience?
Manage and resolve customer inquiries while using the appropriate procedures and solutions
Minimum 1 year of social media experience
Experience with Microsoft Applications, including Outlook, Excel and PowerPoint
Experience with social listening and monitoring tools is a definite asset
Specialist, Responsible Care Jobs
By NOVA Chemicals At Calgary, Alberta, Canada
Knowledge of change management methodologies or approaches
Proven time management and organizational skills
Manage and maintain the Enablon (Responsible Care Information Management System) system
Work in parallel with the change management team (RC Implementation Advisor, Communications, etc.)
Participate in the development of change management plans and execute on approved plans at the site
Support the design and delivery of stakeholder communications for change management
Member Advice Specialist Jobs
By Coast Capital Savings At Victoria, British Columbia, Canada
Getting a natural high from delivering positive and unexpected customer experience through general retail banking
Proactively and creatively offer helpful solutions and alternatives to customer inquiries
Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs based sales environment
Benefits that flex to the needs of you and your family.
Mortgage and auto financing benefits.
You proudly hang your Investment Funds in Canada certificate in your office.
Comprehensive Care Specialist 2023-279-Cc
By WoodGreen Community Services At Greater Toronto Area, Canada
Effective interpersonal, time management and organizational skills.
Knowledge of and experience with a brief therapy modality, such as Narrative, Solution-Focused, Cognitive-Behavioural Therapy, Motivational Interviewing and Trauma-Informed approaches,
3+ years of related experience in mental health, addictions, geriatrics and/or social work.
Proven working knowledge of theories of addiction and evidence-based treatment models
Strong assessment, clinical and intervention skills.
Effective oral, written communication skills and documentation skills.
Member Service Specialist Jobs
By Dialogue At Canada

Although we do not have an opening at this time, we encourage you to send us your resume for future opportunities. ** We’re always looking for talented member service specialists to take part in ...

Member Experience Specialist- Neurodiversity Hiring Initiative
By Specialisterne USA At Toronto, Ontario, Canada
2+ years of pension benefit administration/client service or relevant experience is considered an asset, but not required
Teamwork skills to support peers with their questions and/or collaborating with peers
Problem-solving skills to effectively solution and/or determine next steps when presented with an issue
Intermediate Microsoft Excel and Word skills to complete member letters and/or internal forms for processing purposes
Post-secondary education or accreditation in a business-related field
All new hires continue to liaise with a Specialisterne Workplace Support Manager for their first twelve weeks on the job

Are you looking for an exciting and rewarding career in Member Care? We are looking for a Member Care Specialist to join our team and provide excellent customer service to our members. You will be responsible for responding to inquiries, resolving customer issues, and providing support to our members. If you are passionate about helping people and have excellent communication skills, this could be the perfect job for you!

Overview Member Care Specialists are customer service professionals who provide support to members of an organization. They are responsible for responding to inquiries, resolving customer issues, and providing information about the organization’s products and services. Member Care Specialists must have excellent communication and problem-solving skills, as well as a strong knowledge of the organization’s policies and procedures. Detailed Job Description Member Care Specialists are responsible for providing customer service and support to members of an organization. They answer inquiries, address customer issues, and provide information about the organization’s products and services. Member Care Specialists must have a thorough understanding of the organization’s policies and procedures, and must be able to communicate effectively with customers. They must also be able to troubleshoot customer issues and provide solutions in a timely manner. Job Skills Required
• Excellent communication skills
• Strong problem-solving skills
• Knowledge of the organization’s policies and procedures
• Ability to troubleshoot customer issues
• Ability to provide timely solutions
• Proficiency in customer service software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the organization’s products and services
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of the organization’s policies and procedures
• Knowledge of customer service software
• Knowledge of the organization’s products and services
Job Experience
• Previous customer service experience
• Previous experience working in a customer service role
• Previous experience working in a call center
Job Responsibilities
• Respond to customer inquiries in a timely manner
• Address customer issues and provide solutions
• Provide information about the organization’s products and services
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Adhere to the organization’s policies and procedures