Gestionnaire, Loyauté / Manager, Loyalty & Merchant Experience
By Nuvei At Montreal, Quebec, Canada
Nuvei offers a wide variety of benefits which include:
Oversee and participate in the creation and delivery of training material on new processes and information across Customer Experience
Manage recruitment, scheduling, and cross-training of employees to maintain satisfactory staffing levels
A Long-Term Incentive Plan that creates an opportunity for all employees to financially benefit from Nuvei’s growth.
Key responsibilities include, but are not limited to:
Qualifications include, but are not limited to:
Manager, Loyalty Experience Jobs
By HomeEquity Bank At Toronto, Ontario, Canada
Excellent client communication and relationship management skills
Experience in financial services is an asset; working knowledge of the mortgage industry preferred
WHY WORK AT HOMEEQUITY BANK?
Lead the collaboration with senior stakeholders and cross-functional teams in developing the Loyalty Experience framework.
Lead the optimization of Client Onboarding Experience
Manages weekly, monthly and quarterly KPI monitoring and reporting; continually evaluate client feedback to understand customer needs and attrition attributes
Loyalty Marketing Manager Jobs
By Fresh Prep At Vancouver, British Columbia, Canada
Highly detail oriented with solid project management skills. Bonus points for experience with Asana.
Previous Customer Service, Customer Success, or Account Management experience a plus
Email/SMS database management and analytics. Seek ways to increase subscription. Minimizes list decay and unsubscribes.
Manage loyalty program initiatives throughout the program life cycle.
Manage email projects from copy and design briefing through execution.
Manage lifecycle email/SMS marketing improvement initiatives.
Loyalty Program Manager Jobs
By ANDER Recruiting🇺🇦 At Canada
Extensive knowledge and advanced skills in product management.
Utilizing project management capabilities to support a strong analytical mindset and goal-oriented approach.
Data segmentation and administration process management.
What knowledge and skills do you need to have:
Monitor, evaluate, and keep customers' services and benefits up to date.
A minimum of 5 years of professional experience in Product Growth, Customer Success, Customer Experience, and Marketing is required.

Are you a creative problem-solver with a passion for customer loyalty? We're looking for a Loyalty Program Manager to join our team and help us create and manage loyalty programs that reward our customers for their loyalty. You'll be responsible for developing and executing strategies to increase customer engagement and loyalty, as well as analyzing customer data to identify trends and opportunities. If you're looking for an exciting and rewarding opportunity, this is the job for you!

Overview:

A Loyalty Program Manager is responsible for developing, managing, and optimizing loyalty programs for a company. This includes creating and implementing strategies to increase customer loyalty and engagement, as well as developing and managing loyalty programs that are tailored to the company’s customer base.

Detailed Job Description:

The Loyalty Program Manager is responsible for developing, managing, and optimizing loyalty programs for a company. This includes creating and implementing strategies to increase customer loyalty and engagement, as well as developing and managing loyalty programs that are tailored to the company’s customer base. The Loyalty Program Manager will work closely with the marketing, sales, and customer service teams to ensure that the loyalty program is successful. The Loyalty Program Manager will also be responsible for analyzing customer data to identify trends and opportunities for improvement.

What is Loyalty Program Manager Job Skills Required?

• Excellent communication and interpersonal skills
• Strong organizational and project management skills
• Ability to analyze customer data and identify trends
• Knowledge of loyalty program best practices
• Ability to develop and implement loyalty programs
• Ability to work with cross-functional teams
• Knowledge of customer service principles

What is Loyalty Program Manager Job Qualifications?

• Bachelor’s degree in marketing, business, or a related field
• At least 5 years of experience in loyalty program management
• Experience in customer service and/or marketing
• Knowledge of loyalty program best practices
• Proficiency in Microsoft Office Suite

What is Loyalty Program Manager Job Knowledge?

• Knowledge of loyalty program best practices
• Knowledge of customer service principles
• Knowledge of marketing principles
• Knowledge of data analysis and reporting

What is Loyalty Program Manager Job Experience?

• At least 5 years of experience in loyalty program management
• Experience in customer service and/or marketing
• Experience in developing and implementing loyalty programs

What is Loyalty Program Manager Job Responsibilities?

• Develop and manage loyalty programs for the company
• Analyze customer data to identify trends and opportunities for improvement
• Create and implement strategies to increase customer loyalty and engagement
• Work with cross-functional teams to ensure the success of the loyalty program
• Monitor and evaluate loyalty program performance
• Develop and maintain relationships with key stakeholders