Junior Technical Analyst Jobs

Work closely with senior technicians and management to ensure the security, confidentiality, and availability of Government IT infrastructure;

Permanent with benefits and pension

Identify business requirements and technology alternatives;

Maintain knowledge of network topology, protocols, and technologies;

Minimum 2 years of related enterprise-level experience in the IT industry and extensive experience in supporting complex network infrastructure;

Experience configuring and maintaining Cisco-based networking environments;

Account management regarding client account information maintenance

Salary will be based on your experience and competitive with industry standards.

After you have been employed for 90 days, you will be eligible for a comprehensive benefits package.

Understand and anticipate customer needs by managing and interpreting their requirements.

Work with engineering and production teams to meet customer project requirements.

One year of direct work experience in technical/Inside sales

Good working knowledge in third party vendor management

A minimum one (1) years of work experience

Advanced skills in MS Office (Word, Excel, PowerPoint and Visio)

Excellent communication skills for professional environment, written and spoken

Bachelor’s degree, technical diploma, or certificate in Telecommunications, Electronics, Computer Science, Information Systems, Business Administration, or equivalent

You will be required to provide your own laptop, basic software tools, and cell phone.

Experience with helpdesk software and remote support tools.

1 to 3 years of experience in a first line support role.

Excellent customer service and communication skills.

Strong troubleshooting and problem-solving skills.

Basic knowledge of networking and internet protocols.

ITIL Foundation certification is a plus.