Junior Player Development Host Jobs

Generating new business / large new logo business with a focus on player/customer support and community management solutions.,.

Experience managing a revenue pipeline with excellent presentation, communication, and interpersonal skills

Excellent problem-solving, analytical skills with strong experience with spreadsheets, word processing, and sales CRM tools.

Effective time management and must be comfortable working at senior executive contact levels

Must be self-motivated and able to operate in a remote environment whilst traveling when required.

Must have dedicated workspace if working from home

Generating new business / large new logo business across the USA or Canada focussing on player/customer support and community management solutions

Excellent problem-solving, analytical skills with strong experience with spreadsheets, word processing, and sales CRM tools

Effective time management and must be comfortable working at senior executive contact levels

Experience managing a revenue pipeline with excellent presentation, communication, and interpersonal skills

Must be self-motivated and able to operate in a remote environment whilst traveling when required

Must have dedicated workspace if working from home

A minimum of 3-5 years of experience working in related field.

Experience with gaming equipment repairs

Experience in diagnosing and using preventative measures for gaming equipment.

Thorough knowledge of gaming equipment principles, equipment operation.

Perform additional job duties as requested.

Responsibilities will include, but are not limited to, the following:

1+ years of Salesforce or Zendesk experience on a User Level, with preference given to Administration Level Users

Excellent written and oral communication skills, along with the ability to deliver information in an empathetic and concise manner

Experience moderating forum discussion boards strongly preferred

Experience in an online gaming environment an advantage

Previous experience in tech support and/or troubleshooting

Comprehensive benefits package (health, dental, and vision), including generous time-off policies

Computer skills required, knowledge of Microsoft, Access and Excel.

Full benefits package for full-time employees

Manages booking procedures for concerts/hotel/premium events.

Opens and maintains new player accounts, player profiles, issue players cards for patrons, educate players on benefits of Player Passport card.

Previous customer service experience is preferred.

Exciting, supportive and fun work environment

Manage reservation system for VIP lounge

Welcome and acknowledge each guest with a smile, eye contact and friendly verbal greeting, using the guest’s name when possible

Engage guests in conversation regarding their stay, property services and area attractions/offerings

Maintain up to date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment and general property information.

Maintain up to date knowledge of competitors’ promotions.

Three (3) years of customer service experience, host experience is considered an asset. Sales experience will also be considered an asset.

 Work to identify and later manage an Ontario-based Learning Management System

 Post-Secondary education in sports administration, physical education, recreation or other related discipline; or comparable work experience

 Manage staff currently consisting of the Coordinator, Coach Development and contractors

 Engage with Subject Matter Expert groups to build and develop new content, courses and certification streams

 Manage the delivery of Ontario Soccer specific courses and their content

 Experience in technical curriculum program building, development and oversight

Experience managing diverse, high-functioning, happy teams; experience managing product management tasks, managing engineering teams

Manage internal and external inclusion oriented subject matter experts, resources and consultants

5+ years experience as a leader in inclusive design, accessibility and representation in the gaming industry or other relevant social software

Experience in a game development environment

Experience presenting and promoting a vision for inclusive design

Experience with inclusive design strategies, technology and reporting processes

Generating new business / large new logo business with a focus on player/customer support and community management solutions.,.

Experience managing a revenue pipeline with excellent presentation, communication, and interpersonal skills.

Excellent problem-solving, analytical skills with strong experience with spreadsheets, word processing, and sales CRM tools.

Effective time management and must be comfortable working at senior executive contact levels.

Must be self-motivated and able to operate in a remote environment whilst traveling when required.

Must have dedicated workspace if working from home.