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Junior Account Manager Jobs in Quebec

Seo Junior Account Manager
By Labelium At Montreal, Quebec, Canada
Previous experience working for a digital agency is not mandatory but appreciated.
● Previous agency experience (appreciated)
● Experience with SEO and managing clients.
● Base knowledge of HTML and CSS/JavaScript (appreciated)
● Excellent interpersonal and communication skills, both written and verbal
● Handle day-to-day communication with clients on statuses, timelines, deliverables, reporting, and various ad-hoc requests

Are you looking for an exciting opportunity to join a growing team as a Junior Account Manager? We are looking for a motivated individual to join our team and help us build relationships with our clients. You will be responsible for managing client accounts, developing strategies to increase customer satisfaction, and providing excellent customer service. If you are passionate about customer service and have a knack for building relationships, this could be the perfect job for you!

A Junior Account Manager is responsible for managing the day-to-day relationships with clients and ensuring that their needs are met. They are also responsible for developing and maintaining relationships with new and existing clients, as well as providing customer service and support.

What is Junior Account Manager Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to build relationships with clients
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Knowledge of customer service principles and practices
• Knowledge of sales and marketing principles and practices
• Proficiency in Microsoft Office Suite

What is Junior Account Manager Job Qualifications?

• Bachelor’s degree in Business Administration, Marketing, or related field
• At least 1-2 years of experience in customer service or sales
• Experience in account management or customer service

What is Junior Account Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales and marketing principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of business processes and procedures

What is Junior Account Manager Job Experience?

• At least 1-2 years of experience in customer service or sales
• Experience in account management or customer service

What is Junior Account Manager Job Responsibilities?

• Develop and maintain relationships with new and existing clients
• Respond to customer inquiries and provide customer service and support
• Identify customer needs and provide solutions
• Monitor customer accounts and ensure customer satisfaction
• Prepare and present reports to clients
• Negotiate contracts and agreements with clients
• Manage customer accounts and ensure timely payments
• Track and analyze customer data and trends
• Develop and implement strategies to increase customer loyalty and retention