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Guest Relations Manager Jobs in Quebec

State Relations Manager (529828) Jobs
By California State University, Office of the Chancellor At Chiasson Office, New Brunswick, Canada
A California Driver License is required. Experience with Microsoft Office Suite, Google Office Suite, Zoom, and legislative management software required.
Knowledge of California’s Fair Political Practices Commission requirements and filing practices.
Manages, develops, and implements the organization’s state legislative portfolio and state legislative relationships.
Manages processes and programs to increase student engagement in committee hearings, bill testimony, and other legislative and budget advocacy related work.
Manages and develops communication strategies on relevant legislative topics.
Manages special student actions, events, and legislative training.
Voice Of Guest Program Manager
By Sonder Inc. At Montreal, Quebec, Canada
Develop a deep understanding of the Sonder guests' end-to-end experience by gathering, analyzing, and mapping structured and unstructured data
Effectively measure the impact of guest experience on business and operational KPIs
Manage Sonder's customer feedback program and continuously improve the program to unlock better insights and business outcomes
Stay abreast of the latest customer experience industry and research trends to develop advanced methods for driving insights and experience improvements
Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
Mesurer efficacement l'impact de l'expérience des clients sur les KPI commerciaux et opérationnels.

Are you looking for an exciting opportunity to make a difference in the hospitality industry? We are looking for an experienced Guest Relations Manager to join our team and provide exceptional customer service to our guests. As the Guest Relations Manager, you will be responsible for creating a welcoming and friendly atmosphere for our guests and ensuring their satisfaction. If you have a passion for hospitality and customer service, this is the perfect job for you!

Overview Guest Relations Managers are responsible for providing excellent customer service to guests and ensuring their satisfaction. They are in charge of managing the front desk, handling customer inquiries, and resolving any customer complaints. They also coordinate with other departments to ensure that guests have a pleasant experience. Detailed Job Description Guest Relations Managers are responsible for providing excellent customer service to guests and ensuring their satisfaction. They are in charge of managing the front desk, handling customer inquiries, and resolving any customer complaints. They also coordinate with other departments to ensure that guests have a pleasant experience. They must be knowledgeable about the hotel’s services and amenities, as well as local attractions. They must be able to handle difficult situations with tact and diplomacy. Job Skills Required
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to handle difficult situations
• Knowledge of hotel services and amenities
• Knowledge of local attractions
• Ability to work in a fast-paced environment
• Ability to multitask
Job Qualifications
• Bachelor’s degree in hospitality management or related field
• Previous experience in a customer service role
• Knowledge of hotel operations
• Knowledge of local attractions
• Ability to work in a fast-paced environment
• Ability to multitask
Job Knowledge
• Knowledge of hotel services and amenities
• Knowledge of local attractions
• Knowledge of hotel operations
Job Experience
• Previous experience in a customer service role
• Previous experience in a hospitality management role
Job Responsibilities
• Manage the front desk and handle customer inquiries
• Resolve customer complaints
• Coordinate with other departments to ensure guests have a pleasant experience
• Provide excellent customer service to guests
• Ensure guest satisfaction
• Maintain knowledge of hotel services and amenities
• Maintain knowledge of local attractions