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Guest Relations Manager Jobs

Product Manager, Restaurant & Guest Technology
By McDonald's At Toronto, Ontario, Canada
Drive the design and development of Restaurant and Digital capabilities
Own product capabilities for the 3D’s (Drive-Thru, Digital & Delivery)
Represent Canada’s priorities on the Global stage, and ensure that our guest experience is put at the forefront
Prioritize digital product initiatives and transform product requirements into best-in-class digital products that deliver "everyday convenience and fun" to our guests
Education: Bachelor's degree with a technical discipline required and/or advanced business degree preferred
Guest-centric: Passion for discovering consumer behavior, trends, and/or opportunities for innovation. Solid understanding of digital and mobile user experience principles
Guest Relations Specialist And Front Door Supervisor (Evening)
By Chop Steakhouse & Bar At London, Ontario, Canada
Previous restaurant experience considered an asset
Paid Sick Leave Days (eligibility requirements)
Manager Meals and Store discount
Actively lead the front door
Develop and train hosts and hostesses
Ensure complete guest satisfaction and guest connection throughout each shift
Guest Operations Manager Jobs
By Silver Hotel Group At Toronto, Ontario, Canada
Strong computer skills, with knowledge of Microsoft Office and Hotel Property Management Systems;
Organized, results-orientated, proven time management skills and ability to work under pressure;
Revenue Management skills and past involvement in the revenue management process an asset;
Education Reimbursement for you (and your children!)
Demonstrate and promote a 100% commitment to providing exceptional experiences for our guests and employees;
Effective communication skills, verbal and written;
Guest Relations Manager Jobs
By InterContinental Toronto Centre At Toronto, Ontario, Canada

· Assist and supervise Concierge and Club level Concierge services to ensure all standards are being met.

· Perform other duties as assigned.

Guest Relations Manager Jobs
By Accor- North & Central America At Vancouver, British Columbia, Canada
Employee benefit card offering discounted rates at Accor properties worldwide
Maximize rooms revenue through balancing inventory, participating in yield management meetings, and implementing supporting agreed upon Revenue Management strategies and practices
Active member of the Emergency Response Team, including crisis management, emergency and evacuation procedures, fire panel management, etc.
University degree or hotel management diploma an asset
Your experience and skills include:
Complimentary One Night Stay at Fairmont Hotel Vancouver with breakfast and dinner for two included once eligibility requirements are met
State Relations Manager (529828) Jobs
By California State University, Office of the Chancellor At Chiasson Office, New Brunswick, Canada
A California Driver License is required. Experience with Microsoft Office Suite, Google Office Suite, Zoom, and legislative management software required.
Knowledge of California’s Fair Political Practices Commission requirements and filing practices.
Manages, develops, and implements the organization’s state legislative portfolio and state legislative relationships.
Manages processes and programs to increase student engagement in committee hearings, bill testimony, and other legislative and budget advocacy related work.
Manages and develops communication strategies on relevant legislative topics.
Manages special student actions, events, and legislative training.
Voice Of Guest Program Manager
By Sonder Inc. At Montreal, Quebec, Canada
Develop a deep understanding of the Sonder guests' end-to-end experience by gathering, analyzing, and mapping structured and unstructured data
Effectively measure the impact of guest experience on business and operational KPIs
Manage Sonder's customer feedback program and continuously improve the program to unlock better insights and business outcomes
Stay abreast of the latest customer experience industry and research trends to develop advanced methods for driving insights and experience improvements
Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
Mesurer efficacement l'impact de l'expérience des clients sur les KPI commerciaux et opérationnels.
Program Manager, Guest Support (Contract)
By lululemon At Thompson-Nicola N (Beautiful Nicola Valley-South), British Columbia, Canada
Excellent interpersonal skills including analytical, problem solving, organizational, issue resolution, and customer relationship management.
Excellent communication skills: verbal, written, negotiation and presentation. Must be able to communicate technical and project management concepts in business-oriented terms.
Build, communicate and execute a change management plan.
Experience in business case development, for simple and complex projects with varying levels of ROI and direct / indirect business benefit.
Partner with cross-functional partners to develop & manage budgets and plans for the programs.
Monitoring projects and overseeing project managers to ensure goals are met.
Manager, Intergovernmental Relations Jobs
By First Nations Fisheries Council of British Columbia At Vancouver, British Columbia, Canada
Post-secondary degree in public administration, Indigenous studies, environmental studies, resource management, or a related field, plus minimum five years of experience
Strong budget management/forecasting; human resource skills including planning; and the ability to develop workplans
Develop and manage workplans, budgets, and reporting requirements
Oversee management of Intergovernmental Relations Coordinator
A knowledgeable manager who understands BC First Nations relations and environmental issues
Demonstrated experience in stakeholder and government relations

Are you looking for an exciting opportunity to make a difference in the hospitality industry? We are looking for an experienced Guest Relations Manager to join our team and provide exceptional customer service to our guests. As the Guest Relations Manager, you will be responsible for creating a welcoming and friendly atmosphere for our guests and ensuring their satisfaction. If you have a passion for hospitality and customer service, this is the perfect job for you!

Overview Guest Relations Managers are responsible for providing excellent customer service to guests and ensuring their satisfaction. They are in charge of managing the front desk, handling customer inquiries, and resolving any customer complaints. They also coordinate with other departments to ensure that guests have a pleasant experience. Detailed Job Description Guest Relations Managers are responsible for providing excellent customer service to guests and ensuring their satisfaction. They are in charge of managing the front desk, handling customer inquiries, and resolving any customer complaints. They also coordinate with other departments to ensure that guests have a pleasant experience. They must be knowledgeable about the hotel’s services and amenities, as well as local attractions. They must be able to handle difficult situations with tact and diplomacy. Job Skills Required
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to handle difficult situations
• Knowledge of hotel services and amenities
• Knowledge of local attractions
• Ability to work in a fast-paced environment
• Ability to multitask
Job Qualifications
• Bachelor’s degree in hospitality management or related field
• Previous experience in a customer service role
• Knowledge of hotel operations
• Knowledge of local attractions
• Ability to work in a fast-paced environment
• Ability to multitask
Job Knowledge
• Knowledge of hotel services and amenities
• Knowledge of local attractions
• Knowledge of hotel operations
Job Experience
• Previous experience in a customer service role
• Previous experience in a hospitality management role
Job Responsibilities
• Manage the front desk and handle customer inquiries
• Resolve customer complaints
• Coordinate with other departments to ensure guests have a pleasant experience
• Provide excellent customer service to guests
• Ensure guest satisfaction
• Maintain knowledge of hotel services and amenities
• Maintain knowledge of local attractions