Front Desk Security Jobs in Alberta

Responsible for a positive customer experience at the Cochrane Station Inn

Secondary School Diploma or General Education Diploma (GED)

Previous housekeeping, cleaning/ labour experience an asset

Previous customer service experience is an asset

Previous front desk experience is an asset

Excellent oral and written communication skills

Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions

Team member discounts at all Canalta managed hotels.

Friends & Family discounts at all Canalta managed hotels.

Three years of front desk experience

Leading the guest service team by example at an extremely high level

Providing training, coaching and guidance to guest service agents

Comfortable answering phones/ good phone edicate

WIll be filing, answering phones, reviewing documents etc

This is for about 6 months

Need To Know About This Role

Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.

Ability to manage multiple responsibilities

Anticipate member's needs, respond promptly and acknowledge all members

Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.

Hands-on experience in accepting payments from customers and give change and receipts.

Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.

Good time management skills and ability to multitask

Free access to our Aspire Academy for continuing professional education Duties and Responsibilities:

Handling wake-up calls and a myriad of other guest requests Requirements and Qualifications:

2 + years of experience working in customer service, preferably in hospitality

Strong written and verbal communication skills are crucial for success in this role

Excellent organizational skills and attention to detail

Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.

Ability to manage multiple responsibilities

Anticipate member's needs, respond promptly and acknowledge all members

Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.

Hands-on experience in accepting payments from customers and give change and receipts.

Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.

1+ years of experience as a Front Desk Coordinator or similar position

Intermediate knowledge of Microsoft Office

Excellent written and verbal communication skills

Answering phones and directing calls appropriately

Assisting visitors to the office

Exposure to bookkeeping an asset

Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.

Ability to manage multiple responsibilities

Anticipate member's needs, respond promptly and acknowledge all members

Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.

Hands-on experience in accepting payments from customers and give change and receipts.

Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.

Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.

Ability to manage multiple responsibilities

Anticipate member's needs, respond promptly and acknowledge all members

Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.

Hands-on experience in accepting payments from customers and give change and receipts.

Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.

Previous experience with Opera Property Management System an asset

Must possess thorough knowledge of all guest services department operations, and individual job requirements.

Computer literacy and financial management a must.

Minimum 2 years' previous supervisory experience in Front Office operations required.

Strong communications skills are essential

Thorough knowledge of Microsoft Word, Excel, and Outlook

Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.

Ability to manage multiple responsibilities

Anticipate member's needs, respond promptly and acknowledge all members

Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.

Hands-on experience in accepting payments from customers and give change and receipts.

Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.

Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.

Ability to manage multiple responsibilities

Anticipate member's needs, respond promptly and acknowledge all members

Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.

Hands-on experience in accepting payments from customers and give change and receipts.

Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.

Verbal and written communication skills

Intermediate to advanced experience with MS Office

Working knowledge of word processing and spreadsheet applications

To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner;

To redirect calls as appropriate and take clear, concise messages when required;

To greet, assist and direct all visitors;