In-Office Customer Experience Specialist/Front Desk
By Rent It Furnished At Vancouver, British Columbia, Canada
Educate and assist clients with our services, processes, and website capabilities.
Strong oral and written communication skills in English with the ability to interact and connect with many types of personalities.
Strong interpersonal, organizational, and well as problem-solving and basic sales skills are required.
Previous experience working in a Contact/Call Centre or in a fast-paced service industry.
In-office Customer Experience Representative/Front Desk
This position consists of the following job tasks and responsibilities:
Guest Services / Front Desk Agent
By Hyatt Hotels Corporation At Osoyoos, British Columbia, Canada
Sleuth like problem solving skills
Benefit Plan, including Extended Health, Dental, Life Insurance and family plans for full time permanent employees
Extra-sensory perception to how others are feeling
Multi tasker who doesn’t crack under pressure
An eagle eye for details
Able to be on your feet all day

Are you passionate about providing exceptional customer service? Do you have a knack for making guests feel welcome and appreciated? We are looking for an enthusiastic Front Desk Guest Experience professional to join our team and help create a memorable experience for our guests. If this sounds like you, apply now!

Front Desk Guest Experience job is a customer service role that involves providing a welcoming and professional experience to guests at a hotel, resort, or other hospitality establishment. The job requires excellent customer service skills, a friendly and helpful attitude, and the ability to multitask.

What is Front Desk Guest Experience Skill Requirements?

• Excellent customer service skills
• Ability to multitask
• Ability to handle difficult customer situations
• Knowledge of hospitality industry standards
• Proficiency in computer systems
• Excellent communication skills

What is Front Desk Guest Experience Qualifications?

• High school diploma or equivalent
• Previous experience in customer service
• Knowledge of hospitality industry standards
• Ability to work independently and as part of a team

What is Front Desk Guest Experience Knowledge?

• Knowledge of hospitality industry standards
• Knowledge of customer service principles and practices
• Knowledge of computer systems

What is Front Desk Guest Experience Experience?

• Previous experience in customer service
• Previous experience in the hospitality industry

What is Front Desk Guest Experience Responsibilities?

• Greet guests upon arrival and provide them with information about the hotel
• Answer guests’ questions and address their concerns
• Handle check-in and check-out procedures
• Process payments and issue receipts
• Ensure the lobby and front desk area are clean and organized
• Assist with luggage and other guest requests