Entry Level Tech Support Analyst Jobs in Alberta

Knowledge of product development or manufacturing

Excellent written and verbal communication skills

Ability to manage multiple projects at once, while still understanding the bigger picture

A strong desire to learn and take on new and challenging responsibilities

Linux / Bash Experience including SSH and command line tools

Working knowledge of git and Azure Dev Ops

Basic understanding of network protocols, wireless connectivity, and device management systems.

High school diploma or equivalent (relevant certifications or coursework in IT support is a plus).

Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.

Detail-oriented and organized, with the ability to manage multiple tasks and prioritize effectively.

Strong problem-solving skills and a customer-focused approach to IT support.

Strong technical aptitude and familiarity with iPad and laptop hardware and software configurations.

Conducting requirement gathering team meeting with business users and technical team and capture the requirements and use cases.

0-1 years of professional experience.

Strong analytical skills, work ethic, independence, problem solving ability, effective communication skills, and overall positive attitude.

Excellent oral and written communication skills.

Strong organizational skills with the ability to multi-task while under pressure.

Analyze and interpret internal data while incorporating external research