Office Support Professional Jobs
By Cintas Canada At Boucherville, Quebec, Canada
Minimum 2 years' customer service experience
Administrative experience, preferably in a similar environment
Accurate typing and 10 keypad experience
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet
Technical Support Professional Intern (September - 4 Months)
By IBM At Montreal, Quebec, Canada
Help the team document the various technical procedures for the sound management of Expertus environments.
Scripting knowledge (Ansible, Bash, Perl, Powershell)
Monitoring solution knowledge (Nagios Core, Nagios Xi , Nagios Log Sever, Pagerduty, logstash, elasticsearch)
Knowledge in Windows servers and Linux environments (AIX , CentOs, RedHat)
Knowledge in AWS cloud-based computing environments
Assist with technical support for IBM Payment Center applications by providing support to customers via JIRA ticketing, phone and email.
L3 It Support Professional (Fortinet)
By Altis Technology At Canada
Perform other duties as assigned by management
5+ years of relevant experience (preferably in a managed IT services (MSP) environment)
Offer level 3 technical support at the desktop, server, and network levels, including installation, upgrading, troubleshooting, and replacement
Monitor and manage the central ticketing system, ensuring timely resolution of issues
Perform onsite and remote troubleshooting of hardware, software, and networking issues for various clients
Strong research skills for a wide range of computing tech support issues