Customer Support Specialist Jobs
By Finastra At Greater Toronto Area, Canada
Build and maintain knowledge on specific Finastra components. Seek to maximize support certifications
Assist in building and reviewing knowledge base and written how-to documents for internal and external distribution
Maintain proficient knowledge of job related information as required. This may include financial institution, compliance, or technical information
Maintain a general knowledge of Finastra product usage within designated operating systems, networks, hardware, databases, and peripherals as required
University or college degree and/or equivalent experience
Banking or Credit Union Operational experience
Customer Support Specialist Jobs
By Pixieset At Vancouver, British Columbia, Canada
Collaborate with cross-functional teams to assist in replicating and reporting bugs, taking ownership of product quality and the overall user experience
Stay up-to-date with the latest product feature launches and enhancements, continuously expanding your knowledge to keep pace with our ever-evolving platform
Excellent written communication skills with a passion for crafting engaging and accurate content
Problem-solving abilities, approaching challenges with a Sherlock Holmes-like intuition to uncover the best solutions
🖥️ Flexibility to work onsite and remotely
💰 Annual wellness budget, education budget, and charitable donation matching
Full Time / Customer Support Specialist (Remote)
By Tech Foorti At Kitchener, Ontario, Canada
Provide prompt and accurate responses, demonstrating excellent communication skills.
Assist customers in navigating our products and services, offering guidance and troubleshooting assistance.
Maintain a deep understanding of our offerings to effectively educate and inform customers.
High school diploma or equivalent; additional relevant certifications are a plus.
Strong interpersonal skills with the ability to empathize and connect with customers.
Excellent written and verbal communication skills in English; proficiency in other languages is an asset.
Customer Support Specialist Jobs
By WholeFleet Diagnostics At Kitchener, Ontario, Canada

Responds to inquiries and concerns received from customers across a variety of communication channels such as telephone, e-mail and live chat Input and update CRM with Client's information Preparing ...

Customer Support Specialist Jobs
By Fluorescent Design Inc At Victoria, British Columbia, Canada
Experiment with creative solutions and new technologies to create exceptional customer experiences
Onboard to our customer support ticketing system (Front)
Contribute to our templated customer support responses
Contribute to our collection of support documentation
Learn the ins-and-outs of our product catalogue
Assist in QA and testing of new and existing features
Part-Time Sleep Specialist - Casper Canada
By Sleep Country Canada At Vancouver, British Columbia, Canada
Maintain the highest level of product knowledge and expertise
Strong written and oral communication skills
Provide exceptional service to every person that walks through our doors
Follow up with customers through clienteling and e-mail correspondence
Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
Maintain the visual integrity of the space