(Can) Customer Service Manager
By Walmart Canada At Montreal, Quebec, Canada
Handles customer and Associate concerns and provide guidance as required.
Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.
Customer Service Manager Jobs
By Jagger At Canada
Experience working independently and within a small team, preferably remotely
You have worked with product management-focused tech and understand the voice and challenges of our users.
Serve as our customers’ go-to person by building relationships with key stakeholders and users within our Business tier
Own customer retention by reducing churn, increasing customer adoption, and improving customer satisfaction
Proactively monitor the health of your accounts and engage proactively to ensure optimal engagement
Identify growth opportunities within accounts to increase ARR
Manager, Customer Service Jobs
By National Bank of Canada At Québec, Quebec, Canada
Experience in personnel management and coaching
Experience in business development and customer service
Health and wellness program, including many options
Employee and Family Assistance Program
Ready to live your ambitions?
Manager, Customer Service Jobs
By National Bank of Canada At Canada
Experience in personnel management and coaching
Develop an action plan with the Branch Manager, ensure its implementation, and circulate the results of the Client Experience Metrics survey.
Build loyalty by maintaining close relationship with clients and offering them quality service
Experience in business development and customer service
Knowledge of financial products and services
Please note that the incumbent will be assigned to the branch in Lasalle.
Manager, Customer Service Jobs
By National Bank of Canada At Val-d’Or, Quebec, Canada
Experience in personnel management and coaching
Experience in business development and customer service
Knowledge of financial products and services, an asset
Health and wellness program, including many options
Employee and Family Assistance Program
Ready to live your ambitions?