Part-Time Customer Service Representative-Call Centre (Contract)
By Northern Reflections At Etobicoke, Ontario, Canada
•1-3 years of direct Customer Service experience in a Call Centre environment
•Strong knowledge of the Northern Reflections brand
•Exceptional Customer Service & Selling Skills
•Strong communication skills – written and verbal
•Strong computer skills including Microsoft Office, Microsoft Word and Excel
•Knowledge & understanding of using multiple databases – NAV, Five 9, Big Commerce
Call Centre/Customer Service Supervisor
By Teladoc Health At Sudbury, Ontario, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Ottawa, Ontario, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At St John’s, Newfoundland and Labrador, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Remote Call Centre Agent
By Adecco At Oakville, Ontario, Canada
Customer Relationship Management experience is an asset
Reports problem calls to manager or designate as appropriate
Conducts call according to requirements of programs: e.g., for polling or voter id, reads script verbatim
Previous experience in a Call Centre role
Basic knowledge of Canadian Politics
Excellent written and verbal communication skills in English