Senior Customer Project Manager- Remote
By Ansys At Vancouver, British Columbia, Canada
Guide complex Services engagements to successful outcomes using Project Management experience, planning and negotiation skills, subject matter expertise and industry knowledge
Proven experience in project management or complex project management with multiple workstreams
Strong organizational and time management skills, possesses a sense of urgency
6 years of experience in Project Management with an enterprise software and technology deployment focus
Experience with both Waterfall and Agile Project Management methodologies
Identify and manage project risk, escalate and interact with ANSYS and customer management for status and issue resolution
Customer Project Manager Jobs
By Cisco At Ottawa, Ontario, Canada
Have Project Management experience in the deployment of cutting-edge technologies in a sophisticated commercial environment.
Completed significant part of formal Project Management training program, ideally PMP or Prince 2 qualified.
Leadership skills and experience working with large project teams and strategic account teams.
Build a project schedule and plan with financial, resource and material requirements.
Ideally basic knowledge of technologies such as routing, routing protocols, switching, collaboration, automation and cloud solutions, internet and general network architecture.
Strong negotiation and presentation skills.
(Canada) Project Manager - Customer Care Launch
By PointClickCare At Canada
Experience in program management, project management, product management, consulting, corporate strategy, business operations or strategic planning in a SaaS Company
Manage the project budget, team resources, communications, and project plans
Previous experience with healthcare systems (EHR, EMR, Pharmacy) is a plus
Experience working closely with or directly on Professional services, Customer Success or Customer Support teams.
Experience driving data-driven process improvement
Exceptional presentation, oral, and written communication skills
Project Manager, Customer Operations - Us-Based Applicants
By Toptal At Canada
Top Project Management Certification preferred including PMI, PMP, PRINCE2, CAPM, CSM, CPMP, CPM or other, or experience equivalent to a certification.
5+ years of project management and related operations experience.
Take on the management of additional projects including coordinating with leaders in the Customer, Talent Operations, and Product departments.
Deliver a status report and a current state analysis on projects under your management in an ongoing and agreed-upon cadence.
Assist the Senior Manager, Customer Operations in Quarterly planning and process change rollouts for Initiative Management.
Maintain our internal tracking system updated to align with Business Operations requirements.
Customer Experience Project Manager
By Grainger Canada At Markham, Ontario, Canada
Exemplary core project management knowledge and skills and expertise in the use of various project development life cycle methods and tools.
5-7 years of c project management and/or process improvement experience highly preferred
Proven relationship management skills that enable effective navigation in a highly matrixed organization and incorporates and fosters appropriate customer focus.
Coordinates formation and disbandment of project team, including effective stakeholder management.
Determines project scope, resource requirements, milestones, budgets and risks.
Manages scope to ensure commitments are achieved and takes the initiative to make propose adjustments and/or recommendations in project/program aspects.
Customer Support, Project Manager
By DSV - Global Transport and Logistics At Brampton, Ontario, Canada
· 3+ years’ experience in project management or Warehousing Operations, 3PL
· Serve as the lead point of contact for all customer account management matters and warehouse operations
· Proven work experience as an Account Manager, project manager or customer support
· Team building and collaboration abilities when working with other departments to develop strategies that benefit client
· Manage internal and external projects which may extend to suppliers and clients.
· Advanced skills in PowerPoint
Customer Project Manager 2 Jobs
By Equinix At Toronto, Ontario, Canada
1+ years of Project Management or similar experience
Manages mid-level complexity customer deployments
Has a general technical knowledge of Equinix products/processes
Manages activities of cross-functional groups to ensure commitments are met
Handles mid-level escalations independently (manager-assisted otherwise)
Resolves standard issues independently (complex with manager assistance)
Manager, Customer Satisfaction - Ebscoed
By EBSCO Information Services At Edmonton, Alberta, Canada
Excellent Time Management and organizational skills
Familiarity with Content Management Software (CMS), Learning Management Software (LMS) or Student Information Systems (SIS)
Familiarity or experience working in the Workforce or Education sector
Strong analytical & troubleshooting abilities
Minimum 2 years of supervisory experience in a service setting
Experience with the Stacks Platform
Customer Manager Jobs
By Acosta At Mississauga, Ontario, Canada
Effectively use knowledge of customer, market and principal—involve marketing, technology and administrative resources to accomplish objectives.
Provide timely information of selling priorities to Retail Sales Managers, supervisor and shared resources (marketing, technology and administration).
Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve our business.
Other (Or Equivalent Work Experience)
People Minded – Must show dignity and respect to all people.
Integrity – Must exemplify the highest degree of ethical behavior.
Customer Outcomes Manager Jobs
By Sonatype At Toronto, Ontario, Canada
Experiences & Skills That We Are Looking For
Discover and analyze gaps in the customer experience, identify "early warning" signals, and work with cross-functional teams to address them.
Extensive experience project leading software deployments for external customers
Experience with coordinating and facilitating customer engagements
Experience with the creation/execution of processes to address application security and licensing are desirable
Work closely with Customer Success Engineers (CSE) to help customers achieve their desired outcomes.
Customer Manager - Walmart
By Colgate-Palmolive At Toronto, Ontario, Canada
Category Management experience and field sales experience a plus
3-5+ years experience in a Customer manager role managing Walmart
5-7+ years experience in a Customer Development role in the consumer products industry
Experience in developing strategies and plans to respond to shoppers/customer trends delivering against the commercial goals
Proficient skills in Retail Link, Microsoft applications Word, Excel, PowerPoint, Access, Lotus Notes, ACN's Workstation Plus
Customer Manager, Walmart Oral Care
Customer Platform Project Manager
By NEOM At تبوك نيوم السعودية, Saudi Arabia
10+ years of (project) management experience
Ensuring progress and supporting the prioritization and stakeholder management
Arrange presentations and similar stakeholder management
Mitigation plans and issue management. Highlight potential risks or malfunctions and act proactively to resolve issues
Set up and manage structure for project
Set up project team and manage towards delivery
Senior Customer Project Manager, Conus
By Holt Executive Ltd At Ottawa, Ontario, Canada
Strong influencing and relationship management skills and experience
Be a strong technical project management representative locally and in Partner/Customer meetings
Work as part of the local management team in developing local capability
Demonstrated success in external client facing project management
Manage key project timelines and deliverable to align with overall programme rollout
Develop and manage and integrated project plan of activities and deliverables focusing in on deliverable, scope, cost and timelines

Are you looking for a challenging and rewarding role in customer project management? We are looking for an experienced and motivated individual to join our team as a Customer Project Manager. You will be responsible for managing customer projects from start to finish, ensuring that all customer requirements are met and that projects are completed on time and within budget. If you have a passion for customer service and a drive to succeed, this could be the perfect job for you!

A Customer Project Manager is responsible for managing customer projects from start to finish. They are responsible for ensuring that customer projects are completed on time, within budget, and to the customer's satisfaction.

What is Customer Project Manager Skills Required?

• Excellent communication and interpersonal skills
• Strong organizational and project management skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects simultaneously
• Ability to work under pressure and meet tight deadlines
• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
• Knowledge of software development life cycle

What is Customer Project Manager Qualifications?

• Bachelor's degree in a related field such as business, computer science, or engineering
• Project Management Professional (PMP) certification
• Experience in customer service or project management

What is Customer Project Manager Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
• Knowledge of software development life cycle
• Knowledge of customer relationship management (CRM) systems
• Knowledge of project management software

What is Customer Project Manager Experience?

• At least 3 years of experience in customer service or project management
• Experience in managing customer projects from start to finish
• Experience in managing customer relationships

What is Customer Project Manager Responsibilities?

• Develop project