Customer Experience Lead Montreal West Jobs

Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules.

Help improve operations. Contribute ideas to improve our quality and customer experience.

Effectuer la gestion de l’installation. Surveiller les livraisons des fournisseurs, gérer les calendriers de nettoyage et d’entretien réguliers.

Aider à améliorer les opérations. Donner des idées pour améliorer notre qualité et notre expérience client.

Vous avez fait vos preuves dans un environnement d’entrepôt, de vente au détail ou de restauration.

Vous avez un diplôme d’études secondaires ou une formation générale équivalente. Un diplôme collégial est un atout.

Have proven customer service skills through work or community involvement

Have strong technical skills and the ability to promote digital and self-service banking options to our customers

Internal training to support your career growth and enhance your skills

A competitive compensation and benefits package

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for

Processing day to day transactions

• Strong Education and excellent communication skills

• 7+ Years experience building APIs and services in C++.

• Experience working with backend services

If interested or for more information contact [email protected] !

Job Title: Senior/Lead Software Engineer (C++)

Salary: Up to CAD$250k + Huge Bonus

Experience in both people and budget management

A background of working within a customer experience proposition development, project design, and implementation

Excellent communication and presentation skills, both internally and externally focused

Project plan the development and delivery of agreed initiatives around permanent and respite resident experience

Work with the Dementia, Care and Regulation team to deliver holistic care aligned to our regulatory responsibilities

Access to a wide range of retail and leisure discounts at big brands and supermarkets

Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)

Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.

1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)

Some experience in leading, mentoring, or delegating with others

Education: High school diploma/GED/equivalent, or above

For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

1+ years of retail managerial experience

Constantly strive to better the in-store experience for both customers and your teammates.

2+ years of retail experience, fashion or footwear is a plus

Strong communication and interpersonal skills

Paid time off benefits include parental leave, volunteering, family care leave, bereavement, jury duty, and voting.

Foster high quality customer service across the team by modeling our standards and providing ambassadors with on-the-floor direction and coaching.

Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)

Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.

1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)

Some experience in leading, mentoring, or delegating with others

Education: High school diploma/GED/equivalent, or above

For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates

Act as a change management lead by assisting with the implementation of new policies and procedures

Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience

Excellent leadership skills, able to coach and develop your team

Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset

Previous banking experience is a strong asset

Review, monitor, and assist new customer system set-up, including SAVI data management and reporting.

Support customers including implementation, administration, monitoring, training, testing, change management of the Optisolve software and hardware.

Other duties as assigned. Candidate Profile: Experience and Skills:

Strong interpersonal skills when dealing with a wide range of customers with varying computer abilities

Experience in Windows O/S & Mac, iPad Devices, Google workspace, Office 365 and CRM Applications Education:

Create customer onboarding and training, including updates on LMS/knowledge base sites and documentation.

Have proven customer service skills through work or community involvement

Internal training to support your career growth and enhance your skills

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for

Processing day to day transactions

Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities

Build strong customer relationships and deliver excellent customer service

Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)

Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.

1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)

Some experience in leading, mentoring, or delegating with others

Education: High school diploma/GED/equivalent, or above

For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

Have strong customer service skills

Have experience with conducting simple sales, proactive marketing calls and providing financial advice

Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options

Previous banking experience is a strong asset

A competitive compensation and benefits package

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted

Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish work

Engage team members in inventory management by creating a fun and productive atmosphere for the shift.

Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).

1 year of work experience

Some experience in leading, mentoring, delegating or process implementation with others

Education: High school diploma/GED/equivalent, or above

Observes and coaches team members’ behaviors to maintain high standards of customer service and product knowledge.

Identifies team members’ issues and communicates them to the Store Manager.

Assists Store Manager in providing a store environment which consistently maintains Laura Canada’s visual presentation, merchandising and housekeeping standards.

Assists Store Manager in ensuring proper execution of all Marketing directives with a high sense of urgency.

Acts as a back-up to the Store Manager.

Provides feedback to the Store Manager on quality issues, missed opportunities and inventory mix.

Robust organizational skills, project management skills, and ability to prioritize.

Manages OCE expense budget as set together with DD&T Head and Finance.

Bachelor’s degree, and/or min. 5 years of experience in multi-channel marketing with hands-on knowledge of digital tactics, campaigns and OCE journeys

Working knowledge and experience with Canadian healthcare data.

Defines and manages NGCE-specific performance metrics in coordination with DD&T/BusOps.

Supports the EUCAN OCE leads and provides local input on future of customer experience and personalization of interaction.

Delivering exceptional customer experiences in the role of the Customer Sales lead through coaching, zoning, team selling and personally selling.

Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.

Experience with influencing cross-functional partners in informal and formal settings to get things done.

1 year of retail experience preferred

A Victoria’s Secret & Co Customer Experience Lead

All Store Leadership Team responsibilities include:

You have unparalleled organizational and time management skills. You lean towards an instant follow up and timely follow through.

You have unparalleled organizational and time management skills.

Escalate and prioritize client requests with product management

You are adaptable. You have experience in a start up and enjoy learning new tech tools to enable productivity and outcomes.

You have 2+ years of working experience in a customer-facing role.

Identify ways to optimize the client experience from onboarding to company launch

Manages an assigned credit portfolio for authorizations up to $5MM at an acceptable level of risk

A competitive compensation and benefits package

Internal training to support your career growth and enhance your skills

Promotes the development and profitable growth of the commercial banking portfolio in an assigned market area

Builds and maintain a market profile in an assigned market area with both internal and external contacts

Develop and implement a marketing strategy to maximize business development opportunities for sustainable growth;

Delivering exceptional customer experiences in the role of the Customer Sales lead through coaching, zoning, team selling and personally selling.

Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.

Experience with influencing cross-functional partners in informal and formal settings to get things done.

1 year of retail experience preferred

A Victoria’s Secret & Co Customer Experience Lead

All Store Leadership Team responsibilities include:

Victoria’s Secret & Co Customer Experience Manager

Delivering exceptional customer experiences in the role of the Customer Sales lead through coaching, zoning, team selling and personally selling.

Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.

Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.

Experience with influencing cross-functional partners in informal and formal settings to get things done.

3+ years of retail leadership experience preferred