Customer Consultant Masonville Place Jobs in Ontario

Have excellent organizational and time management skills

Your benefits will be: After a 90 day waiting period, will be eligible for a 20% Prescription Drug Benefit

Knowledge of Canada’s Food Guide

Drivers licence and access to a vehicle with adequate insurance that can be used to carry out job duties

1-2 years’ experience in not-for profit agencies

Knowledge of mental illness, addiction, and co-occurring complex issues

Provide technical product education by articulating the value and benefit of the product.

Interact with guests to ensure a great guest experience in a manner that values guests’ time.

Collaborate with team members to ensure optimal guest experience and support store operations.

Use in-store technology to support store operations and provide positive guest experiences.

Guest Experience: Enjoys working and connecting with, understanding, and helping guests

Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)

Responsible for leadership tasks as delegated by the store manager

Provide individual and team performance feedback and recommendations to managers

Train, coach, reward and motivate associates to improve selling and the customer experience

Lead and model selling and customer experience standards

Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues

Proven experience delivering sales results

Contribute to a respectful and inclusive team environment to ensure a supportive and engaging experience for all team members and guests.

Collaborate with team members to ensure an optimal guest experience that values guests’ time and support store operations.

Use in-store technology to support store operations and provide positive guest experiences.

Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)

Education: High school diploma, GED, or equivalent

Organize the back of house (BOH) workspace to maximize efficiency.

Deliver a friendly and efficient cash wrap experience

Reinforce customer buying decisions at checkout

Recover merchandise on the sales floor

Replenish merchandise to brand standards

Process merchandise to be sales floor ready and maintain the back room

Assist with other projects as needed including floorset and shipment processing

Generous employee discount for Skechers footwear, apparel & accessories

Friends & Family Discount Events

What You Bring To The Table

Three months to one year of related experience is preferred.

You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments.

Stock and maintain front-end racks/shelves and merchandise areas.

Proven track record of achieving customer service excellence.

Ability to resolve customer concerns in a diplomatic manner.

Ability to communicate with and engage customers effectively using a variety of mediums.

If selected, you’ll be invited to do an initial interview with store management or a member of our retail HR team

Provide exceptional client experience by executing OAK+FORT Sales Culture

Build and manage client relationships through client database recording

Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise

Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience

As a final step, we’ll request references before moving to final offer