Customer Consultant Masonville Place Jobs

Have excellent organizational and time management skills

Your benefits will be: After a 90 day waiting period, will be eligible for a 20% Prescription Drug Benefit

Knowledge of Canada’s Food Guide

Drivers licence and access to a vehicle with adequate insurance that can be used to carry out job duties

1-2 years’ experience in not-for profit agencies

Knowledge of mental illness, addiction, and co-occurring complex issues

Experience in an operational management role

Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels

Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance

Complete opening and closing duties as part of manager on duty responsibilities

Support the customer experience through timely processing and movement of inventory to the salesfloor

Coaches team and leads in execution of Customer Experience, proactively provides resolution for all customer concerns.

100% employer paid benefits package from your first day which includes extended health and dental and $1,500 annually for counselling

Continuous paid training and development opportunities so everyone has the opportunity to learn new skills and grow

Liaises with families, volunteers and staff to discuss special dietary requirements and allergy alerts.

Assumes other related responsibilities, as assigned.

Knowledge of commonly used kitchen equipment, its use and maintenance.

Knowledge of cooking procedures and food safe techniques.

Knowledge of various cleaning products

Yearly health and wellness benefit

Month-end cleaning of appliances, walls, carpets, blinds, windows, baseboards, lighting, bathroom, and cupboards

Attending pre-move-out and annual inspections to provide cleaning estimates

Completing small repairs such as painting or changing lights as required

Supporting the general maintenance of the building’s exterior

Completion of relevant trade, technical certification, or equivalent experience

2+ years’ experience in a maintenance related role

Knowledge of hand tools and repair equipment

Experience using computers, smartphones, and tablets; used for email, electronic work order applications, timesheets

Diagnosing and repairing basic to intermediate plumbing, heating and electrical problems

Performing repairs on windows, blinds, doors, switches, plugs, appliances, equipment, fixtures and carpet, vinyl and ceramic tile replacement

Providing outstanding experiences for our customers

Promote an in-store culture that is focused on consistently delivering exceptional, positive in-store customer experiences

Embodies our brand promise to life - delivering a great customer experience in a cool tech-friendly environment

Making The Source a great place to work

Maintaining a standard of sales excellence

Partner with support teams to implement and execute strategies within your store, while remaining flexible to business needs and markets

Provide technical product education by articulating the value and benefit of the product.

Interact with guests to ensure a great guest experience in a manner that values guests’ time.

Collaborate with team members to ensure optimal guest experience and support store operations.

Use in-store technology to support store operations and provide positive guest experiences.

Guest Experience: Enjoys working and connecting with, understanding, and helping guests

Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)

Responsible for leadership tasks as delegated by the store manager

Provide individual and team performance feedback and recommendations to managers

Train, coach, reward and motivate associates to improve selling and the customer experience

Lead and model selling and customer experience standards

Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues

Proven experience delivering sales results

Contribute to a respectful and inclusive team environment to ensure a supportive and engaging experience for all team members and guests.

Collaborate with team members to ensure an optimal guest experience that values guests’ time and support store operations.

Use in-store technology to support store operations and provide positive guest experiences.

Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)

Education: High school diploma, GED, or equivalent

Organize the back of house (BOH) workspace to maximize efficiency.

Provide technical product education by articulating the value and benefit of the product.

Interact with guests to ensure a great guest experience in a manner that values guests’ time.

Collaborate with team members to ensure optimal guest experience and support store operations.

Use in-store technology to support store operations and provide positive guest experiences.

Guest Experience: Enjoys working and connecting with, understanding, and helping guests

Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)

1 to 2 years retail management experience

Excellent verbal/written communication and organizational skills

Sound understanding of mathematics and strong reading comprehension skills

Store Manager Opportunity - Place Rosemere

Sales and profit: achieving store targets through driving sales

Customer service: delivering the finest level of customer service

Strong communication and relational skills We put our People First by offering the following benefits:

Training — Associate Training System, Management Training System, District Manager in Training, career development and more

Ability to present merchandise and share detailed information regarding features and benefits of products

Strong customer service, sales, retail and/or jewelry experience

A positive, customer-focused approach in delivering an exceptional customer experience

Engage customers in conversation to understand their needs and desires

Deliver a friendly and efficient cash wrap experience

Reinforce customer buying decisions at checkout

Recover merchandise on the sales floor

Replenish merchandise to brand standards

Process merchandise to be sales floor ready and maintain the back room

Assist with other projects as needed including floorset and shipment processing

Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life.

1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building

Education: High school diploma/GED/equivalent, or above

Learner Mindset: Is curious, open to feedback, and pursues learning and progressing new skills to continually grow and develop

Attend, support, and/or host local and regional Community events.

Execute the product seeding strategy through community partners and Ambassadors.

Manage and monitor performance and develop robust analytical and financial reporting including scorecards of business KPIs and spend

Work closely with stakeholders across various departments to identify business requirements while continually identify cost and service improvement opportunities

Experience in a strategy and forecasting role, preferably in telecommunications

Excellent attention to detail, customer service, and written and verbal communication skills

Excellent strategic thinking, statistics, modelling, and problem-solving skills

Strong presentation skills and an ability to communicate effectively

Generous employee discount for Skechers footwear, apparel & accessories

Friends & Family Discount Events

What You Bring To The Table

Have proven customer service skills through work or community involvement

Have strong technical skills and the ability to promote digital and self-service banking options to our customers

Internal training to support your career growth and enhance your skills

A competitive compensation and benefits package

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for

Processing day to day transactions

Communicate L'Occitane standards and expectations to management team and sales associates

Recruit, hire and train Beauty Advisors and future management candidates

Acquire strong product knowledge of the entire L'Occitane product line

Acquire extensive knowledge of L’Occitane skincare product lines

Manage, supervise and train staff

3+ years of work experience in retail sales