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Customer Care Associate Jobs

Customer Care Associate - French And English Speaker
By EcoVadis At Toronto, Ontario, Canada
Contribute to the development and enhancement of the qualification process.
At least 1 year of experience preferably with international exposure in a customer service /support role.
Salesforce and/or Zendesk experience a plus.
Strong analytical and problem-solving skills.
Health, Wellness, and Dental Benefits
Work from home & work from anywhere policy
Doggy Day Care Associate
By Holiday Barn Pet Resorts At Richmond, British Columbia, Canada
Organizing stimulating activities for dogs.
Setting up our camp area for dog enrichment activities and play.
Interest in working outdoors and with a variety of dogs, regardless of weather.
Customer Care Associate Jobs
By Nobis Inc At Greater Toronto Area, Canada
Knowledge of and passion for retail shopping trends and delivering best-in-class e-commerce experiences. Luxury experience is a bonus.
Manage monthly reports that track key metrics and action items to ensure continuous improvement in customer care.
Provide feedback to the eCommerce team and suggest website enhancements to answer FAQ and improve client experience.
Manage partners such as shipping companies regarding delivery or customer issues.
Minimum 2-3 years of relevant Customer Service experience.
Team player, flexible and able to manage multiple priorities
Customer Care Associate Jobs
By Axiom Real-Time Metrics At Mississauga, Ontario, Canada
·Track and report all inquiries within Axiom’s Customer Relationship Management System (Salesforce).
·Full Suite of benefits; Extended Health, Dental, Vision, LTD, Life Insurance.
Your core responsibilities as a Customer Care Associate will include the following.
·Work across multiple time zones and communicate with remote team members.
·Excellent verbal and written communication skills.
•Experience in the Technology, Pharma or Healthcare industries an asset.
Customer Care Associate Jobs
By Canlan Sports At North York, Ontario, Canada
Report repair and maintenance requirements to Operations department personnel Education:
Formal training in accounting, office procedures and customer service (preferred) Abilities, Attributes and Experience:
At least one year office and customer service experience
Demonstrated computer skills, notably in Microsoft Word and Excel
Provide service and information for walk-in customers, or by phone or e-mail
Answer incoming calls responding to inquiries or directing callers to the appropriate department
Customer Care Associate (Casual) -$22.50 An Hour
By Article At Vancouver, British Columbia, Canada
Providing remarkably better customer experiences via phone calls, emails, and live chats
9:00 am - 5:00 pm PST
11:00 am - 7:00 pm PST
Laptop, second monitor, keyboard, mouse, and headset
You'll work either Saturday or Sunday (mandatory) in addition to two weekdays
Minimum of 3 shifts per week
Customer Care Associate - Canada, Remote
By Carewell At Brampton, Ontario, Canada
Starting wages are between $17 - $21 CAD per hour, based on experience and education
Help, support and care for our customers through quality conversations and customer service experiences
Proven history of strong service attitude (volunteer experience, passion projects, etc)
Exceptional service skills including active listening, written and verbal communication skills, and a professional phone voice
Proficiency with computer skills and strong typing skills
Experience working in healthcare (CNA, PCA, Nurse, etc.)
Phlebotomist (Donor Care Associate)
By Canadian Blood Services At Nanaimo, British Columbia, Canada
Drawing on your knowledge or experience in following procedures you will ensure safe processing and handling of blood products.
A second language is considered an asset to support a positive donor experience.
Comprehensive group health, dental and vision benefits for you and your family
Physical requirements for the role include the ability to lift weights up to 10 kg.
Vacation and 5.2% in lieu of holidays
Premiums paid according to the collective agreement
Vision Care Associate Jobs
By Walmart Canada At Brampton, Ontario, Canada
Accueillir les clients et répondre au téléphone.
Aider à la prise de rendez-vous pour les examens de la vue.
Aider au maintien des normes du Centre de l’optique (stockage, nettoyage, présentoirs, organisation).
Servir et répondre aux besoins des clients du Centre de l’optique (choix de montures, accessoires, réparations).
Faciliter la communication entre les parties du Centre de l’optique (opticiens, clients, docteurs).
Démontrer des capacités avancées quant aux transactions au PDV (interaction avec les systèmes des avantages sociaux en plus de l’argent comptant).
Customer Care Associate Jobs
By Stoakley-Stewart Consultants Ltd. At Dorval, Quebec, Canada
Manage orders and their processing accuracy to ensure prompt resolution and sales order confirmation
Ensure compliance with all health and safety regulations, GMP’s and HACCP requirements
Minimum 2 years of experience in a customer care/service role
Food industry background/industry experience preferred
Strong follow up, problem solving and decision making skills
Excellent communication (verbal/written) skills, bilingual

Do you want to be part of a team that provides exceptional customer service? We are looking for a Customer Care Associate to join our team and help us provide our customers with the best possible experience. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

What is Customer Care Associate Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Care Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Care Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Care Associate Experience?

• Previous customer service experience
• Experience in a call center environment

What is Customer Care Associate Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Document customer interactions in the customer service database
• Follow up with customers to ensure their issues are resolved
• Maintain customer service standards
• Assist in other customer service related tasks as needed