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Customer Assistance Representative Jobs

Customer Account Specialist Iii, Customer Assistance [Td Bank]
By CareerBeacon At London, Ontario, Canada
College Diploma or Undergraduate Degree and 2 years of relevant experience in a collections or accounts payable related role.
Extensive Call Center or Customer service Experience of 3 years or more is also acceptable
Possess computer & multi-tasking skills.
Have advanced knowledge of our business and understand the functions of our various business areas.
Are passionate, engaging and have a desire to consistently and compassionately deliver superior customer experience.
Job RequirementsFor This Role, We Specifically Require
Customer Service - Medical Travel Assistance
By Randstad Canada At Montreal, Quebec, Canada
Assistance agent - 4 days of work at home and 1 day in the office (Downtown Montreal)
Permanent position with full benefits - Full time 37.5 h
Work from home (computer and equipment provided) + Office located in downtown Montreal (near McGill metro)
Experience in customer service over the phone (call center or help desk experience is an asset)
Be able to work from home and willing to travel 1 day to the office
Schedule: You must be available Monday to Sunday from 7am to Midnight (12am)
Inbound Customer Assistance Representative - Remote
By Assistance Services Group At Oro-Medonte, Ontario, Canada
Company-sponsored benefits include medical, dental, life and vision insurance, company-matched RRSP contribution and paid vacation time.
Must have at least three (3) months of working experience in the customer service field
Knowledge of MS Office 365, MS TEAMS and a Microsoft Windows environment
What Can We Offer YOU!
What You Can Offer US!
Hands-on paid virtual classroom-style training.
Customer Service / Administrative Assistance
By Oughtred Coffee & Tea At Victoria, British Columbia, Canada
Perform data entry of Sales Orders into Microsoft Navision
Customer service and interpersonal skills
Effective at handling varied roles and responsibilities, changing priorities while maintaining deadlines
Good judgment and problem-solving skills
Work Location: Hybrid remote in Victoria, BC
Provide exceptional customer service to our existing and new clients over the phone, in person and via email
Inbound Customer Assistance Representative - Tier One - Remote
By Assistance Services Group At Hunters Home, New Brunswick, Canada

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Are you looking for a job that offers great customer service and the chance to make a difference? Look no further! We are currently seeking a Customer Assistance Representative to join our team. You will be responsible for providing excellent customer service and helping to resolve customer inquiries. If you have a passion for helping others and a desire to make a positive impact, this is the job for you!

A Customer Assistance Representative is a customer service professional who provides assistance to customers in a variety of ways. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer support.

What is Customer Assistance Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Proficiency in computer applications
• Ability to remain calm and professional in stressful situations

What is Customer Assistance Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Familiarity with relevant computer applications

What is Customer Assistance Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Customer Assistance Representative Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience in a customer service role

What is Customer Assistance Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer issues in a timely and efficient manner
• Provide customer support and assistance
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide feedback to management