Client Support Services Specialist
By BNP Paribas At Montreal, Quebec, Canada
Credit, funding and transaction limit management and oversight.
Oversee key control processes with respect to billing, risk and management reporting, at client level.
Work closely with the development teams to create and implement suite of quality Management reporting.
Interpret, manipulate and analyze data to produce meaningful dashboards keeping in mind the mission statement of CSS, i.e. improve client experience.
Work with stakeholders to understand their data and how it can best be leveraged to meet client’s requirements.
Knowledgeable of International wires transfers, SWIFT and local clearing systems.
Client Services Coordinator - Its - Ft Support
By Humber College At Toronto, Ontario, Canada
Maintaining technology lifecycles set by asset management
Reporting on client satisfaction, metrics and recommendations to management and team members
HDI Desktop Support Technician certification or relevant training and/or experience
Preparing and maintaining reports and documentation on technology testing, best practices, product knowledge and services
ITIL (Information Technology Infrastructure Library) Foundations certification from a recognized authority
Solid working knowledge of Microsoft 365 applications
Client Services Coordinator, Av & Event Support - Its - Ft Support
By Humber College At Toronto, Ontario, Canada
Documenting, sharing, and maintaining a knowledge management solution.
Knowledge and experience in planning, coordinating, vendor and equipment selection, design, provisioning, and execution of Audio-Visual events
Inventory, asset, and life cycle management.
The successful candidate will possess a 3-year Diploma or Degree in Computer Science or equivalent work experience.
A minimum of five years of experience delivering event production support services and leading complex projects on an enterprise scale.
In addition, the successful candidate will possess strong planning, execution, and troubleshooting skills with audio-visual systems and IP networks.
Client Support – Energy & Esg Services
By Brightly At Calgary, Alberta, Canada
1+ year experience in client support
Outstanding interpersonal and communication skills.
Excellent client service and relationship-building skills.
Experience with MS Office suite and products such as MS Excel, MS Word and MS Powerpoint. SQL experience is an asset.
Support with ongoing maintenance of client, property, and utility account information.
Work with utility providers to maintain accurate billing and consumption data.