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Client Support Representative Jobs

Client Support Representative (100% Remote)
By InnQuest Software At North York, Ontario, Canada
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution
Facilitate root cause investigations and manage the implementation of corrective and preventative measures
Answer inbound calls to support department
Respond to incoming e-mails and chats
Identifying issues defined by clients
Identifying, researching, diagnosing, and resolving client issues, striving for first-call resolution whenever possible.
Client Support Representative (100% Remote)
By InnQuest Software At Toronto, Ontario, Canada
Minimum 2+ years in Hospitality management or supervision of hotel front desk or back office environment experience
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution
1+ Experience in Technical support and strong troubleshooting skills
Facilitate root cause investigations and manage the implementation of corrective and preventative measures
High level of knowledge of Windows operating systems and basic networking concepts
Answer inbound calls to support department
Client Support Representative Jobs
By Abstract Management Group At Markham, Ontario, Canada
Build imperishable relationships with customers with interpersonal skills and overall personability
Answer questions regarding services and expand on the benefits of our brand vs. competitors
0-2 years of experience in a customer-centric role is preferred
Aptitude for taking on multiple responsibilities with versatility
Interact with potential consumers by educating them on products and services our clients provide
Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals
Client Services Representative - Administrative Support
By Workhoppers At Hamilton, Ontario, Canada

What We Are Looking For

Client Support Representative Jobs
By Abstract Management Group At London, Ontario, Canada
Build imperishable relationships with customers with interpersonal skills
Answer questions regarding services and expand on the benefits of our brand vs. competitors
0-2 years of experience in a customer-centric role is preferred
Aptitude for taking on multiple responsibilities with versatility
Interact with potential consumers by educating them on products and services our clients provide
Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals
Digital Marketing Client Support Representative
By Reshift Media Inc. At Canada
Outgoing, approachable, and skilled at building and maintaining relationships
Strong written and oral communication skills
Highly organized and able to manage multiple activities
Preference for candidates with at least one year of customer/client support experience
Act as a liaison between the client and the Reshift search and social teams
Confirm client advertising budget details
Saas - Support Client
By Agence Mac Media At Longueuil, Quebec, Canada
Deux semaines de vacances offertes dès la première année
Formation offerte et en continu
Servir de point de contact principal pour les clients abonnés à notre plateforme marketing SaaS.
Configurer des pages de base, des entonnoirs de vente, des flux de marketing par courriel.
Coordonner les sous-traitants pour les demandes spécifiques.
Maîtrise du français et de l'anglais, à l'oral comme à l'écrit.
Client Support Representative – Level 1 – Remote – North America
By InnQuest Software At Canada
Minimum 2+ years in Hospitality management or supervision of hotel front desk or back-office environment experience
Hotel Management experience is essential for this position!
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution
1+ Experience in Technical support and strong troubleshooting skills
Facilitate root cause investigations and manage the implementation of corrective and preventative measures
High level of knowledge of Windows operating systems and basic networking concepts
Client Support Representative Jobs
By Abstract Management Group At Vaughan, Ontario, Canada
Build imperishable relationships with customers with interpersonal skills and overall personability
Answer questions regarding services and expand on the benefits of our brand vs. competitors
0-2 years of experience in a customer-centric role is preferred
Aptitude for taking on multiple responsibilities with versatility
Interact with potential consumers by educating them on products and services our clients provide
Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals
Client Support Engineer Jobs
By Mi9 Retail At Canada
Knowledge of writing MS SQL Server queries and stored procedures in SQL Server Management Studio (SSMS)
Serve as subject matter expert by developing a deep knowledge of MI9’s range of enterprise products
Exceptional verbal and written communication skills
Strong analytical and critical thinking skills
Ability to develop and hone your foundational technical skills as you build toward a career in Support, Development or Technical Consulting
Provide support to customers through various channels, including telephone, email, or other media
Client Support Representative - Level 1
By Aspire Software At Ottawa, Ontario, Canada
Minimum 2+ years in Hospitality management or supervision of hotel front desk or back-office environment experience
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution
1+ Experience in Technical support and strong troubleshooting skills
Facilitate root cause investigations and manage the implementation of corrective and preventative measures
High level of knowledge of Windows operating systems and basic networking concepts
Technical certification is a plus
Client Support Representative Jobs
By Luxury Presence At British Columbia, Canada
-2-5+ years of experience working in Support or Client Success at a technology company
Essential functions of the role include:
-Live chatting with clients to assist them in real time
-Answering incoming calls to resolve client questions and returning voicemails
-Emailing with clients and providing them with frequent updates
-Reporting technical issues to the product team
Full Time / Client Support Representative (Remote)
By Bizagility LLC At Halifax, Nova Scotia, Canada
Proficient in Microsoft Office Suite and experience with customer relationship management (CRM) software is a plus
Strong customer service skills and experience
Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
Previous experience in a client support or customer service role is a plus, but not required
Competitive salary and benefits package

Are you looking for an exciting opportunity to help customers and make a difference? We are looking for a Client Support Representative to join our team and provide exceptional customer service! You will be the first point of contact for our customers and will be responsible for resolving their inquiries and providing solutions. If you are a people person with excellent communication skills, we want to hear from you!

Overview Client Support Representatives provide customer service and technical support to clients. They answer questions, troubleshoot problems, and provide solutions to customer inquiries. They also provide product information and help customers with product orders. Detailed Job Description Client Support Representatives are responsible for providing customer service and technical support to clients. They answer customer inquiries via phone, email, or chat. They troubleshoot customer issues and provide solutions. They also provide product information and help customers with product orders. They may also be responsible for creating and maintaining customer accounts, updating customer information, and resolving billing issues. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Knowledge of customer service principles and practices
• Proficiency in using computers and software applications
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in using computers and software applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of troubleshooting techniques
• Knowledge of customer service software
Job Experience
• Previous customer service experience
• Previous experience in a technical support role
Job Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Provide product information and help customers with product orders
• Create and maintain customer accounts
• Update customer information
• Resolve billing issues