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Client Service Specialist Jobs in Quebec

Client Service Specialist - Moncton, Nb October 23Rd 2023 Start Date - Tangerine [Scotiabank]
By CareerBeacon At Moncton, New Brunswick, Canada
Strong time management and organizational skills
Strong English oral and written communication skills, including active listening and relationship building
Passion for providing an exceptional client experience
Strong problem solving and conflict resolution capabilities
Experience in retail, sales or other customer service environment is an asset
You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
Bilingual Client Service Specialist
By Bilingual Source At Laval, Quebec, Canada
• Day-to-day management of client requests, claim activities, and general administration
• Independently manage clients' enrollments, terminations, and amendments, including data entry into internal systems
• 2+ years of experience in the group benefits industry
• Manage a portfolio of clients, providing excellent service and support
• Provide support to Account Managers, including the set-up of new groups, client service, and administration
• Provide benefit plan administration training for new and existing clients

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Client Service Specialist to join our team and provide outstanding customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you have excellent communication and problem-solving skills, then this is the perfect job for you!

A Client Service Specialist is responsible for providing excellent customer service to clients. They are the primary point of contact for clients and must be able to provide accurate information and assistance.

What is Client Service Specialist Skills Required?

• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Proficiency in computer applications

What is Client Service Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Client Service Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer applications
• Knowledge of company products and services

What is Client Service Specialist Experience?

• Previous customer service experience
• Experience in a customer service role

What is Client Service Specialist Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information and assistance to customers
• Process customer orders and payments
• Resolve customer complaints and issues
• Maintain customer records and update customer information
• Monitor customer satisfaction levels and suggest improvements
• Follow up with customers to ensure their satisfaction