Care Navigator (Canada) Jobs
By Carrot Fertility At Canada
Participate in continuous education and professional development to enhance skills and knowledge in member navigation and fertility healthcare management
Support Customer Success to help provide members and clients with a positive launch experience
1-3 years of experience working in a direct customer- or client-facing role
Superior communication skills, both written and verbal
Detail oriented with strong organizational skills
Experience working at a fast-growing tech company or digital health company
Remote Client Care Representative
By TELUS Marketing Development Program (MDP) At Canada
A bachelor’s degree, college diploma or equivalent post-secondary education in a subject such as Psychology strongly preferred (or similar work experience)
Required Experience, Skills & Competencies:
Preferred Experience, Skills, & Competencies:
Manage and respond to requests for information: 30%
Take on other responsibilities as requested: 5%
2+ years of previous interactive customer service experience
Client Care Representative (Remote)
By TELUS International At Canada
Answer calls from internal clients belonging to the Account Management or Business Development departments and provide the information requested.
A bachelor’s degree, college diploma or equivalent post-secondary education in a subject such as Psychology strongly preferred (or similar work experience)
Required Experience, Skills & Competencies:
Preferred Experience, Skills, & Competencies:
Manage and respond to requests for information: 30%
Manage emails from internal clients, eg Regional Clinical Directors, and respond promptly and professionally.