Case File Coordinator Jobs

Two years directly related community experience preferred

Experience with Hospital Based Case Coordination an asset

Effective oral and written communication skills

Graduate of an approved Bachelor of Nursing education program required (with current CRNM registration)

Canadian Community Health Nurses Certification CCHN© or relevant applicable certification an asset

Roles and responsibilities of members of the healthcare team

Knowledge and experience with computers required.

Plans and organizes work schedule and manages caseload demands effectively.

Participates in educational development when required of new staff, students and related to the program.

Two years directly related community experience preferred.

Previous experience as a Case Coordinator in Community Health Services preferred.

Experience with EFT implementation considered as asset.

Case Manager Administrative Tasks (10%) - Complete specified administrative tasks on all cases (eg. Faxing, forms preparation, employee follow-ups)

Service Delivery (Integrated into above accountabilities) - Ensuring that all service delivery targets for the AMS products are met.

Good understanding of and experience with medical terminology and conditions

Strong decision making and analytical skills with a strong attention to detail - particularly with numbers, spelling and grammar

Excellent communication skills; ability to direct conversations and target specific issues or lines of questioning

Intermediate - PC skills including MS Word, Excel and Outlook

Graduate of an accredited post-secondary education program (B.N. or Social Sciences B.S.W., OT, PT)

Minimum of two (2) years current related experience

Active license and registration to practice as required by professional association

Relevant professional practice, specifically in gerontology

Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required

Proficiency of both official languages is essential for target and designated bilingual positions

Intermediate skills in database management and Microsoft Office applications, including Outlook, Teams and Excel.

Excellent written and verbal communication

The ability to communicate with medical professionals from diverse cultures and for whom English is a second language is essential.

Demonstrated superior customer service orientation with a background in health care or familiarity with medical terminology preferred.

High degree of accuracy and attention to detail required.

Ability to organize and set work priorities within a fast-paced environment.

Stress management skills; able to handle difficult clients;

Addresses and resolves sensitive situations efficiently and effectively by working closely with the Case Management Specialists and the Case Management Supervisors

May assist the Case Managers and Case Management Specialists when needed

Assigns emails accordingly based on skillsets for emails received on PRECERT mailbox (when required)

High School Diploma or equivalent work experience.

Previous experience in a call center environment;

Knowledge and experience with computers required.

Plans and organizes work schedule and manages caseload demands effectively.

Participates in educational development when required of new staff, students and related to the program.

Two years directly related community experience preferred.

Previous experience as a Case Coordinator in Community Health Services preferred.

Experience with EFT implementation considered as asset.

Case Manager Administrative Tasks (10%) - Complete specified administrative tasks on all cases (eg. Faxing, forms preparation, employee follow-ups)

Service Delivery (Integrated into above accountabilities) - Ensuring that all service delivery targets for the AMS products are met.

Good understanding of and experience with medical terminology and conditions

Strong decision making and analytical skills with a strong attention to detail - particularly with numbers, spelling and grammar

Excellent communication skills; ability to direct conversations and target specific issues or lines of questioning

Intermediate - PC skills including MS Word, Excel and Outlook

Disability management and/or Group Benefit knowledge would be an asset.

Strong organization and prioritization skills required to manage different types of tasks.

Case Coordinator Absence Management Solutions

Work-life balance (100% remote role).

Proactively manage a dedicated caseload in compliance with specific service level agreements and targeted turnaround times.

Writing letters to communicate pertinent benefit related information based on analytical reasoning.