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Call Center Supervisor Jobs

Remote Call Center Representative (Newfoundland) ($14.50 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Remote Call Center Representative (Saskatchewan)
By ClickJobs.io At Regina, Saskatchewan, Canada
Utilize systems and technology to complete account management tasks
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Ability to multi-task, stay focused and self manage
Supervisor, Maintenance Control Center
By Air Transat At Dorval, Quebec, Canada
Possess ten (10) years of experience in aircraft maintenance;
Extensive knowledge of aircraft systems and structures;
Excellent analytical and problem solving skills;
Good organizational skills, autonomy and resourcefulness;
Good computer skills (Microsoft Office, AMOS);
Focal point of contact for all AOG and delay situation
Call Center Supervisor - Onsite
By Ipsos in Canada At Winnipeg, Manitoba, Canada
Prior experience working in a call center
Well-developed and effective interpersonal skills
Knowledge of Microsoft Office Suite applications
Staff Development and Supervision: Takes an active role in supporting the team in reaching their full potential as Market Research Interviewers.
Collaboration and Teamwork: Serves as role model through leading by example. Keeps open communication with Project Coordinators regarding KPIs and deadlines.
Quality Control: Quality assurance on interviews.
Bilingual Call Center Agent
By Double Pizza At Montreal, Quebec, Canada

Hiring bilingual agents for food call center in Ville Saint-Laurent. Send your CV to service@doublePizza.

Remote Call Center Representative (Prince Edward Island) ($13.70 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Remote Call Center Representative (Manitoba) ($14.50 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Service Center Supervisor, Spm
By Caterpillar Inc. At Clairmont, Alberta, Canada
Daily tie-in with production management to designate workload, priorities and sequence for work assigned.
Manages shop operations in accordance with SPM documented procedures, specifications,
Implement various corporate initiatives such as 5S, Lean Manufacturing, and certifications, etc.
Complete knowledge of SOPs (Standard Operating Procedure) of responsible areas
Develops daily production plan to ensure output targets are achieved and customer
Communicates with customers daily to receive and deliver customer assets, meeting
Call Center Representative Jobs
By Sirius Genomics Inc At Vancouver, British Columbia, Canada
• Toggle between applications and screens with ease
• Make a large number of calls per day, around 20 - 60 outbound calls per day
• Independently receive, evaluate, research and resolve complex issues
• Ability to perform efficiently in moderate to fast paced environment
What’s in it for you?
Call Center Representative (Full-Time)
By The Sydney Call Centre At Sydney, Nova Scotia, Canada
Utilize systems and technology to complete account management tasks
Utilize knowledge base and training to accurately answer customer questions
Comply with requirements surrounding confidential information and personal information
Appropriately escalate customer issues with the managerial team
Escalate customer issues to the appropriate staff and managerial for resolution as needed.
Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
Call Center Agent Jobs
By Air Transat At Montréal-Ouest, Quebec, Canada
All of this, with great listening skills, empathy and a sincere desire to offer an outstanding service
Speedy salary progression based on the acquisition of new skills (e.g.: South packages, Europe, etc.)
A full range of group insurance, a RRSP and advantageous travel benefits
Rotating schedule day/evening, with availabilities from 7am to 11pm, 7 days a week.
Evening schedule, with availabilities from 1pm to 11pm, 7 days a week.
Known for having great customer service skills
Call Center Manager Jobs
By Pizza Nova At Toronto, Ontario, Canada
3-5 years of experience call centre management experience.
Superior relationship management practices with internal and external customers.
QSR or retail experience preferred but not mandatory.
Post-secondary education (college or university) is preferred.
Superior MS Office skills (Word/Excel/PowerPoint/Outlook).
Positive customer-focused attitude, excellent organizational skills and attention to detail.
Call Center Representative Jobs
By ClickJobs.io At Alberta, Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Are you looking for an exciting opportunity to lead a team of customer service professionals? We are looking for a Call Center Supervisor to join our team and help us provide exceptional customer service. If you have experience in customer service and a passion for leading a team, this could be the perfect job for you!

A Call Center Supervisor is responsible for overseeing the day-to-day operations of a call center. This includes managing staff, monitoring performance, and ensuring customer satisfaction.

What is Call Center Supervisor Skills Required?

• Excellent communication and interpersonal skills
• Ability to motivate and lead a team
• Knowledge of customer service principles and practices
• Knowledge of call center operations and technology
• Ability to analyze data and make decisions
• Problem-solving and conflict resolution skills
• Time management and organizational skills

What is Call Center Supervisor Qualifications?

• Bachelor’s degree in business, management, or related field
• Previous experience in a call center or customer service environment
• Knowledge of customer service principles and practices
• Knowledge of call center operations and technology
• Proficiency in Microsoft Office and other software programs

What is Call Center Supervisor Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center operations and technology
• Knowledge of applicable laws and regulations
• Knowledge of performance metrics and reporting

What is Call Center Supervisor Experience?

• Previous experience in a call center or customer service environment
• Previous experience in a supervisory role

What is Call Center Supervisor Responsibilities?

• Monitor call center performance and ensure customer satisfaction
• Manage staff and provide training and development opportunities
• Analy