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Call Center Supervisor Jobs in Ontario

Call Center Supervisor Jobs
By KIT Recruitment At Oakville, Ontario, Canada
Benefits from day ONE, health & dental (100% coverage)
Hybrid, 2 in office 3 work from home.
Strong knowledge of SAP an asset
Advanced computer skills on Word and Excel
Must have a least 2+ years of Supervisory Experience in a Call Centre Environment
Must have 2 years of B2B experience.
Conversion Supervisor, Canadian Tire Center
By Ottawa Senators Hockey Club At Ottawa, Ontario, Canada
Health & Safety Responsibilities And Accountabilities
Responsible for ensuring that the department is properly staffed with the proper number of team members possessing the required skills
Schedules all supplemental labour requirements to ensure that all conversions and events are staffed appropriately
Minimum 2 years’ previous experience as a supervisor
In depth knowledge of occupational hazards and standard safety precautions
Must possess effective oral and written communication skills
Call Center Representative (Billing)
By Recruit Action inc. At Markham, Ontario, Canada
1-2 years experience in a contact center environment.
Excellent telephone manner and communication skills.
Prior customer service experience in a similar role.
Bilingual French knowledge an asset.
Previous Customer Service experience – preferably in a call center environment.
Clear and concise supportive communication and interpersonal skills.
Call Center Representative Jobs
By Teamrecruiter.com At Sault Ste. Marie, Ontario, Canada
·Knowledge of Microsoft applications, internet, and proficient keyboarding skills
ROLE RESPONSIBILITIES INCLUDE (but are not limited to):
·Excellent communication skills (verbal and written English required)
·University degree or college diploma in relevant field, or equivalent work experience
·3+ years of experience working in customer service
·3+ years of experience working in complex, challenging environments
Bilingual Call Center Supervisor, $88K
By KIT Recruitment At Oakville, Ontario, Canada
Benefits from day ONE, health & dental (100% coverage)
Hybrid, 2 in office 3 work from home.
Strong knowledge of SAP required.
Advanced computer skills on Word and Excel
Must have a least 2+ years of Supervisory Experience in a Call Centre Environment
Must have 2 years of B2B experience.
Call Center Specialist Jobs
By Jascott Financial Management Inc. At Ottawa, Ontario, Canada
Identify customers conferencing needs based on their business requirements, educate and recommend appropriate products and services.
Excellent presentation and communication skills
An innovative thinker with skill in generating solutions that meet customer needs
Excellent written and oral communication skills
Previous call center experience is an asset.
Facilitate hosted conference calls. Including executive introduction, addressing quality issues, and conducting Q&A.
It Project Manager - Call Center Implementation
By Altis Technology At Mississauga, Ontario, Canada
Minimum 5 years of experience in IT project management.
Hourly rate: $70-85/hour (based on experience and qualifications)
Facilitate user adoption and change management strategies to ensure seamless integration and acceptance of new technologies.
Strong knowledge and experience with Salesforce implementation is an asset.
Solid understanding of change management principles and techniques.
Proficient in project management software and tools..
Call Center Representative (Billing) - Markham
By Recruit Action inc. At Markham, Ontario, Canada
1-2 years experience in a contact center environment.
Excellent telephone manner and communication skills.
Prior customer service experience in a similar role.
Bilingual French knowledge an asset.
Previous Customer Service experience – preferably in a call center environment.
Clear and concise supportive communication and interpersonal skills.

Are you looking for an exciting opportunity to lead a team of customer service professionals? We are looking for a Call Center Supervisor to join our team and help us provide exceptional customer service. If you have experience in customer service and a passion for leading a team, this could be the perfect job for you!

A Call Center Supervisor is responsible for overseeing the day-to-day operations of a call center. This includes managing staff, monitoring performance, and ensuring customer satisfaction.

What is Call Center Supervisor Skills Required?

• Excellent communication and interpersonal skills
• Ability to motivate and lead a team
• Knowledge of customer service principles and practices
• Knowledge of call center operations and technology
• Ability to analyze data and make decisions
• Problem-solving and conflict resolution skills
• Time management and organizational skills

What is Call Center Supervisor Qualifications?

• Bachelor’s degree in business, management, or related field
• Previous experience in a call center or customer service environment
• Knowledge of customer service principles and practices
• Knowledge of call center operations and technology
• Proficiency in Microsoft Office and other software programs

What is Call Center Supervisor Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center operations and technology
• Knowledge of applicable laws and regulations
• Knowledge of performance metrics and reporting

What is Call Center Supervisor Experience?

• Previous experience in a call center or customer service environment
• Previous experience in a supervisory role

What is Call Center Supervisor Responsibilities?

• Monitor call center performance and ensure customer satisfaction
• Manage staff and provide training and development opportunities
• Analy