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Call Center Representatives Jobs

Remote Call Center Representative (Saskatchewan) ($14.50 / Hour)
By Talentify.io At Canada
Bachelor's or Master's degree in Data Analysis, Financial Analysis, Population Management, or Statistics
Opportunity to work remotely from anywhere in the specified states
Collaborate with a team of experienced professionals in healthcare data analytics
Make a meaningful impact on improving patient experience, care quality, and cost reduction
3+ years of experience in data analytics
2+ years of SQL experience, including writing queries from scratch
Remote Call Center Representative (Alberta) ($15.50 / Hour)
By Talentify.io At Canada
Personalize the customer experience and assist with orders and accounts
Problem-solving skills and the ability to de-escalate unique situations
Strong communication skills to interact with customers, peers, and leaders
Remote work not permitted in NYC at this time
Handle a high volume of inbound customer inquiries
Handle a variety of tasks including confirming refunds, taking payments, and analyzing account data
Virtual Call Center Agent
By HelpWelp At Canada
What other skills/experience would be helpful to have?
Excellent communication and listening skills, both written and verbal
Strong attention to detail and problem-solving skills
Ability to work remotely in your home office
What will be my duties and responsibilities in this job?
What are the requirements needed for this position?
Call Center Specialist Jobs
By Jascott Financial Management Inc. At Toronto, Ontario, Canada
Identify customers conferencing needs based on their business requirements, educate and recommend appropriate products and services.
Excellent presentation and communication skills
An innovative thinker with skill in generating solutions that meet customer needs
Excellent written and oral communication skills
Previous call center experience is an asset.
Facilitate hosted conference calls. Including executive introduction, addressing quality issues, and conducting Q&A.
Call Center Agent Jobs
By Merit Services At Vaughan, Ontario, Canada
[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]
[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]
Example: Determine and develop user requirements for systems in production, to ensure maximum usability
Example: Excellent verbal and written communication skills
Call Center Representative Jobs
By Reliable Parts Ltd. At Coquitlam, British Columbia, Canada
Strong written and oral communication skills
Appliance parts knowledge would be an asset
Answer phones and respond to Customer requests
Look up part and model numbers for applicable Appliances
Place Customer orders in computer system
Transfer customer calls to appropriate Employee or Branch
Call Center Assistant Jobs
By DependableIT Group Inc At Canada
Discuss the qualifications defined in the conditions.
Knowledge of call center fundamentals and technologies
Interpersonal skills, ability to quickly establish and maintain contact with clients
Answer incoming calls, make outgoing calls, respond to customer inquiries in a timely manner
Identify client needs and interests, help clients navigate our portfolio to understand what can be most profitable.
Collaborate with program teams to ensure customer requests are addressed in a timely manner.
Call Center Specialist Jobs
By Jascott Financial Management Inc. At Ottawa, Ontario, Canada
Identify customers conferencing needs based on their business requirements, educate and recommend appropriate products and services.
Excellent presentation and communication skills
An innovative thinker with skill in generating solutions that meet customer needs
Excellent written and oral communication skills
Previous call center experience is an asset.
Facilitate hosted conference calls. Including executive introduction, addressing quality issues, and conducting Q&A.
Call Center Specialist Jobs
By Jascott Financial Management Inc. At Calgary, Alberta, Canada
Identify customers conferencing needs based on their business requirements, educate and recommend appropriate products and services.
Excellent presentation and communication skills
An innovative thinker with skill in generating solutions that meet customer needs
Excellent written and oral communication skills
Previous call center experience is an asset.
Facilitate hosted conference calls. Including executive introduction, addressing quality issues, and conducting Q&A.
Call Center Manager, Infrastructure -
By Randstad Canada At Toronto, Ontario, Canada
Work with vendor management to negotiate favourable service level agreements with third-party partners
Experience managing department finances to ensure all operations are within budget.
Experience in dealing with sophisticated problems and quick turnaround requirements in a fast paced environment
Excellent partner management and political awareness
Call Center Manager, Infrastructure - Hybrid (Contract Position)
Outstanding Experience of large scale delivery
It Project Manager - Call Center Implementation
By Altis Technology At Mississauga, Ontario, Canada
Minimum 5 years of experience in IT project management.
Hourly rate: $70-85/hour (based on experience and qualifications)
Facilitate user adoption and change management strategies to ensure seamless integration and acceptance of new technologies.
Strong knowledge and experience with Salesforce implementation is an asset.
Solid understanding of change management principles and techniques.
Proficient in project management software and tools..
Full-Time Remote Call Center Representative ($13.60 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Project Manager(Call Center)Design & Delivery
By Bell At Toronto, Ontario, Canada
Project Management Designation/Certification is an asset.
Create and manage project plans and related documentation in accordance with established project management methodology (Project Charter, BRD, WBS, Budget, etc.).
Learn and apply agile project management methodologies, as required.
Provide regular updates on project status, including risks and risk management approach to senior management.
Create and / or collaborate with IT PM process mapping and targeted customer experience.
Identification of new opportunities and related solutions to deliver benefits above committed project deliverables.
Call Center Representative [Fully Remote - Part Time]
By iwinBACK Inc. At Canada
Work remotely from the comfort of your home using your own PC or laptop.
Present the benefits of our services persuasively over the phone.
Ask relevant questions to understand customer requirements.
Report to the Call Center Manager.
Advantage: prior experience in sales calls or as a Call Center agent.
Simply plug in your microphone and start working.
Call Center Representative (Billing) - Markham
By Recruit Action inc. At Markham, Ontario, Canada
1-2 years experience in a contact center environment.
Excellent telephone manner and communication skills.
Prior customer service experience in a similar role.
Bilingual French knowledge an asset.
Previous Customer Service experience – preferably in a call center environment.
Clear and concise supportive communication and interpersonal skills.
Remote Call Center Representative (Newfoundland) ($14.50 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Remote Call Center Agent (Johnston Group Inc)
By BCJobs At Vancouver, British Columbia, Canada
Basic computer skills and experience with call center software
Excellent verbal and written communication skills
Strong problem-solving skills and ability to think on their feet
Previous customer service or call center experience is a plus
Answering incoming calls from customers and providing information about our products and services
Resolving customer complaints and issues in a timely and professional manner
Remote Call Center Representative (Saskatchewan)
By ClickJobs.io At Regina, Saskatchewan, Canada
Utilize systems and technology to complete account management tasks
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Ability to multi-task, stay focused and self manage
Call Center Supervisor - Onsite
By Ipsos in Canada At Winnipeg, Manitoba, Canada
Prior experience working in a call center
Well-developed and effective interpersonal skills
Knowledge of Microsoft Office Suite applications
Staff Development and Supervision: Takes an active role in supporting the team in reaching their full potential as Market Research Interviewers.
Collaboration and Teamwork: Serves as role model through leading by example. Keeps open communication with Project Coordinators regarding KPIs and deadlines.
Quality Control: Quality assurance on interviews.
Bilingual Call Center Agent
By Double Pizza At Montreal, Quebec, Canada

Hiring bilingual agents for food call center in Ville Saint-Laurent. Send your CV to service@doublePizza.

Are you looking for a job that offers great pay and a chance to make a difference? Join our team of Call Center Representatives and help us provide exceptional customer service!

Call Center Representatives are customer service professionals who provide assistance to customers over the phone. They are responsible for handling customer inquiries, resolving customer complaints, and providing information about products and services.

What is Call Center Representatives Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to remain calm and professional in difficult situations
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Call Center Representatives Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to type and use a computer
• Ability to work in a fast-paced environment

What is Call Center Representatives Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Call Center Representatives Job Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience in a customer service role

What is Call Center Representatives Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints in a timely and professional manner
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