B2B Team Lead Jobs

Bachelor’s degree in Business Management, Marketing (or equivalent)

Strong technical and data analysis skills with the ability to convert insights into actionable items

Minimum of 8-10 years experience in B2B Marketing positions

Proven experience in planning, executing, and optimizing B2B ad campaigns across different platforms: Google, Linkedin, Facebook

Proven working experience running successful B2B campaigns for awareness, lead generation, and conversion

Experience in working with Salescloud CRM/Marketing Cloud

Strong time management and organizational skillset

Excellent communication skills and strong analytical abilities (critical thinking and problem-solving skills)

1 to 3 years of experience in a high-volume inbound call center, collections, customer service, or retail environment

Superior level of attention to detail and proficiency de-escalating difficult customers using conflict resolution skills

Experience learning and /or using the following resources (ADP --payroll/ timekeeping; SLACK – Internal Messenger for team communication)

Competitive salary and benefits package

Analyze performance data, generate reports, and provide actionable insights to management to drive continuous improvement.

Bachelor's degree in business, management, or a related field (preferred).

Strong understanding of contact center operations, metrics, and performance management.

Collaborate closely with other team leads and stakeholders to drive process improvements, optimize workflows, and enhance the overall customer experience.

Proven experience in a leadership role within a contact center, preferably in a business-to-business environment.

Excellent communication skills with the ability to inspire and influence team members.