Guest Operations Manager Jobs
By Silver Hotel Group At Toronto, Ontario, Canada
Strong computer skills, with knowledge of Microsoft Office and Hotel Property Management Systems;
Organized, results-orientated, proven time management skills and ability to work under pressure;
Revenue Management skills and past involvement in the revenue management process an asset;
Education Reimbursement for you (and your children!)
Demonstrate and promote a 100% commitment to providing exceptional experiences for our guests and employees;
Effective communication skills, verbal and written;
Guest Services Manager Jobs
By Canad Inns At Winnipeg, Manitoba, Canada
Skills in database management and record keeping
Minimum 2 - 3 years of previous experience as a manager in a hotel environment required
Working knowledge of Microsoft Office (Word and Excel)
Must possess Effective oral and written communication skills.
Provide employees with the orientation and training needed to understand expectations and perform job responsibilities.
Educational “Scholarships” and financial assistance.
Assistant Manager, Health Services
By Nova Scotia Health Authority At New Glasgow, Nova Scotia, Canada
Strong human resource management, interpersonal, and communication skills
Excellent organizational, time management and problem-solving skills
Bachelor’s Degree in health-related discipline or equivalent combination of education and experience
Five (5) years recent clinical experience
Progressive leadership and/or supervisory experience
Demonstrated leadership skills in a healthcare environment and ongoing professional development
Guest Services Manager Jobs
By Holiday Inn Express & Suites Clarington - Bowmanville At Bowmanville, Ontario, Canada
11.Ensure the switchboard is answered promptly and pleasantly
19.Maximize on brand promotions/materials where applicable to the property.
20.Comply with attendance rules and be available to work on a regular basis.
21.Perform any other job-related duties as assigned.
4.To carry out any reasonable request.
9.To generate team commitment to achievement of the company, property and department Mission Statements.
Guest Services Manager - Audi Oakville
By WEINS Auto Group At Oakville, Ontario, Canada
A minimum of 3-5 years of experience in Service Management within automotive retail is required
We offer a competitive compensation plan and a top-notch benefits plan
We are lifelong learners and want to support our associates who endeavour to continue their education through our Educational Reimbursement Program
We want to promote healthy lifestyle, and offer a generous fitness discounts & more
Assist with responsibilities of ASM in accordance with established procedures and guidelines as required.
Experience with PBS is required
Executive Assistant – Guest Services
By Arc'teryx Equipment At North Vancouver, British Columbia, Canada
You have great time management skills, and naturally utilize sound judgement and prioritization when multi-tasking and juggling competing priorities with confidence
Providing exceptional administrative support with scheduling and calendar management
You have 3+ years of Executive Assistant experience
Tracking action items and ensuring their completion
Drafting email correspondence and maintaining organized inboxes for your executives
Ensuring clear communication and alignment across multiple departments
Guest Relations Manager Jobs
By InterContinental Toronto Centre At Toronto, Ontario, Canada

· Assist and supervise Concierge and Club level Concierge services to ensure all standards are being met.

· Perform other duties as assigned.

Guest Services Manager Jobs
By Deerhurst Resort At Huntsville, Ontario, Canada
Working knowledge of Property Manager and Micros/ Opera or related reservations software systems.
Ability to deal with all levels of management and colleagues in a professional manner.
University, College or Hospitality Management degree an asset.
Excellent guest service specifically in arrival experience, guest services and departure experience
Enjoys offering exceptional service and meeting the needs of others
Has effective communication skills (verbal, listening, writing)
Assistant Manager, Fund Services
By VISTRA At Toronto, Ontario, Canada
Team player with good attitude and approachable personality and good staff management skills
Strong time management skills in meeting client deadlines
Strong working knowledge of Investran Private Equity Accounting system (key requirement)
Competent accounting knowledge in IFRS and US GAAP
Possess at least 3 years of private equity accounting experience and ideally 2 years’ experience in the FIS Investran experience
Assessing/planning the volume/level of work against timelines and disseminating daily workflows to other team members
Assistant Manager, Guest Services
By Blue Mountain Resort At The Blue Mountains, Ontario, Canada
Previous supervisory, training, coaching, and performance management experience, preferably within the hospitality industry.
Assist HR Recruiter and Guest Experience Manager with hiring and on-boarding.
Excellent service recovery and conflict resolution skills in order to bring both guest and employee concerns to satisfactory closure.
Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster!
Staff priced meals & Starbucks treats;
Staff room rates at all our hotels;
Guest Services Manager Jobs
By EightSix Network At Greater Toronto Area, Canada

Canada's restaurant and hospitality job search siteSearch the industry's top job site to find a job you'll love.Apply instantly, interview on your schedule and get hired today.Trusted by the ...

Overnight Guest Services Manager
By Deerhurst Resort At Huntsville, Ontario, Canada
Complete daily backup of the Property Management System.
Working knowledge of Property Manager and Micros/ DELPHI or related reservations software systems.
University, College or Hospitality Management degree an asset.
Excellent guest service specifically in arrival experience, guest’s services and departure experience.
Enjoys offering exceptional service and meeting the needs of others
Has effective communication skills (verbal, listening, writing)
Guest Services Manager Jobs
By Gateway Casinos and Entertainment Limited At New Westminster, British Columbia, Canada
Minimum five (5) years’ experience in the gaming industry with minimum three (3) years management experience.
Completion of a management training program is an asset.
Manages and supports team performance in the delivery of Guest Services activities, providing instruction, assigning duties, and evaluating performance.
Resolves escalated customer experience issues, collaborating with other departments as required.
Ensures regulatory requirements are met and instances of non-compliance are reported and resolved.
Exceptional leadership skills and-familiarity with a high-volume, fast paced, shift-work environment
Assistant Manager, Guest Experience | Coquitlam
By lululemon At Coquitlam, British Columbia, Canada
1 year people management experience
Experience: 1 year retail or sales specific management experience
Change Management Leadership: Leads others through change processes and uncertainty
Implement the Store Manager’s People vision for the store and cascade to team members.
Leadership role directly responsible for subset of store employees as delegated by Store Manager
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members

Are you looking for an exciting opportunity to lead a team of passionate hospitality professionals? We are looking for an Assistant Guest Services Manager to join our team and provide exceptional service to our guests. You will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive the highest level of service. If you have a passion for hospitality and a commitment to excellence, this could be the perfect job for you!

Overview:

The Assistant Guest Services Manager is responsible for providing exceptional customer service to guests and ensuring the smooth running of the guest services department. They are responsible for managing the day-to-day operations of the guest services team, including scheduling, training, and supervising staff. They are also responsible for providing support to the Guest Services Manager and ensuring that all guest services policies and procedures are followed.

Detailed Job Description:

The Assistant Guest Services Manager is responsible for providing exceptional customer service to guests and ensuring the smooth running of the guest services department. They are responsible for managing the day-to-day operations of the guest services team, including scheduling, training, and supervising staff. They are also responsible for providing support to the Guest Services Manager and ensuring that all guest services policies and procedures are followed. They must be able to handle customer complaints and inquiries in a professional and courteous manner. The Assistant Guest Services Manager must be able to work independently and as part of a team.

What is Assistant Guest Services Manager Job Skills Required?

• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize
• Ability to handle customer complaints and inquiries
• Knowledge of guest services policies and procedures
• Knowledge of computer systems and software
• Knowledge of hospitality industry standards

What is Assistant Guest Services Manager Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a supervisory role
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software

What is Assistant Guest Services Manager Job Knowledge?

• Knowledge of guest services policies and procedures
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software

What is Assistant Guest Services Manager Job Experience?

• Previous experience in a customer service role
• Previous experience in a supervisory role

What is Assistant Guest Services Manager Job Responsibilities?

• Provide exceptional customer service to guests
• Manage the day-to-day operations of the guest services team
• Schedule, train, and supervise staff
• Provide support to the Guest Services Manager
• Ensure that all guest services policies and procedures are followed
• Handle customer complaints and inquiries in a professional and courteous manner
• Work independently and as part of a team