Assistant Branch Operations Manager Jobs

High quality time management and organization skills

Ensure Branch and Cage reports are prepared, reviewed (where assigned), distributed and/or presented to Branch Management for review.

Manage the filing for all branch operations related reports and documents, oversee branch retention of documents in accordance with internal controls

Co-ordinate with Advisor/Branch for any client events, manage invitations & logistics & event execution

Strong skills working with business applications/technology, including Microsoft Office Suite

Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

A broad knowledge of products and services offered by the bank.

Experience or willingness to learn non-real estate consumer lending preferred.

Solid knowledge of bank-wide regulations and thorough knowledge of regulations and laws that relate to his/her department.

Identify customer needs and collaborate on possible solutions.

Resolve a variety of simple to complex questions.

Understand and effectively explain the purpose of various federal regulations.

Share your knowledge of personal lines and auto insurance products.

At least three years' industry experience

Support the Branch Manager by leading, mentoring and inspiring team members

An open, flexible and welcoming workplace

Plenty of opportunities to grow and learn

Autonomy to own your own success

Share your knowledge of personal lines and auto insurance products.

At least three years' industry experience

Support the Branch Manager by leading, mentoring and inspiring team members

An open, flexible and welcoming workplace

Plenty of opportunities to grow and learn

Autonomy to own your own success

Partner with management to identify training needs and coaching opportunities

Assess potential and propose development opportunities in partnership with boutique management and human resources

Perform administrative and HR tasks including but not limited to scheduling, payroll and overtime management

Spot coaching and management of spoken and written communication, including peer interactions.

Upholds the ideals of the Cartier Client Experience with a clear understanding of luxury service requirements

Partner with Operations Manager to support overall operations of boutique, as needed

A high school diploma, GED, or equivalent work experience

1 year of customer service experience

1 year of cash handling experience

Full benefits eligibility at DAY 1, no waiting period! Including employer paid health and dental coverage

Be a proud store leader and brand ambassador

Assist in managing the P&L to meet all budgeted numbers and meet company’s expectations for performance

Previous supervisory or management experience - preferred.

Specialized knowledge from education and/or business experience.

Broader work or accountabilities may be assigned as needed. Qualifications:

Working knowledge of competitive marketplace and trends in product offerings.

Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

Resolves customer related issues using knowledge of bank services, products, and processes.

Passion for customer care demonstrated in previous professional experiences.

Experience in business development, sales and customer success is required.

Hands-on experience hiring and training new sales employees.

Highly focused on achieving and exceeding sales results and ensuring full compliance of all federal and provincial regulatory requirements.

Please quote “Assistant Branch Manager” in the subject line

What you bring to the role:

Share your knowledge of personal lines and auto insurance products.

At least three years' industry experience

Support the Branch Manager by leading, mentoring and inspiring team members

An open, flexible and welcoming workplace

Plenty of opportunities to grow and learn

Autonomy to own your own success

Share your knowledge of personal lines and auto insurance products.

At least three years' industry experience

Support the Branch Manager by leading, mentoring and inspiring team members

An open, flexible and welcoming workplace

Plenty of opportunities to grow and learn

Autonomy to own your own success

Share your knowledge of personal lines and auto insurance products.

At least three years' industry experience

Support the Branch Manager by leading, mentoring and inspiring team members

An open, flexible and welcoming workplace

Plenty of opportunities to grow and learn

Autonomy to own your own success

Share your knowledge of personal lines and auto insurance products.

At least three years' industry experience

Support the Branch Manager by leading, mentoring and inspiring team members

An open, flexible and welcoming workplace

Plenty of opportunities to grow and learn

Autonomy to own your own success

Share your knowledge of personal lines and auto insurance products.

At least three years' industry experience

Support the Branch Manager by leading, mentoring and inspiring team members

An open, flexible and welcoming workplace

Plenty of opportunities to grow and learn

Autonomy to own your own success

Experience: 1 year retail or sales specific management experience

Support sell-through management by ensuring accuracy of inventory counts and coordinating labor hours to efficiently receive product deliveries.

Implement the Store Manager’s Operations vision for the store and cascade to team members.

Plan and prepare weekly team member schedule according to labor requirements, availability, and budget considerations.

Collaborate with team members to ensure an optimal guest experience that values guests’ time and supports store operations.

Leadership role indirectly responsible for subset of store employees as delegated by Store Manager

Participate in industry events and assist senior management in implementing best practices based on industry knowledge.

Proven experience in benefits administration in a unionized environment

Support and mentor administrative staff, including benefit administrators of non-equity groups, providing guidance and training as needed.

Ensure process documentation is up-to-date and accessible to all in the shared benefits drive.

Assume secondary triage responsibilities for sensitive or unresolved issues, with support from senior departmental staff.

Bachelor's degree in a relevant field or equivalent experience.

Experience: 1 year retail or sales specific management experience

Support sell-through management by ensuring accuracy of inventory counts and coordinating labor hours to efficiently receive product deliveries.

Implement the Store Manager’s Operations vision for the store and cascade to team members.

Plan and prepare weekly team member schedule according to labor requirements, availability, and budget considerations.

Collaborate with team members to ensure an optimal guest experience that values guests’ time and supports store operations.

Leadership role indirectly responsible for subset of store employees as delegated by Store Manager

Implement Branch Director's directives and ensure branches are efficiently and effectively managed

Manage the daily administrative operations of the branches including the approval of all incoming and outgoing daily transactions

Ensure compliance and internal control requirements are met

Meticulous attention to detail and strong organizational skills

Knowledge of the firm’s operations, policies, and procedures regarding client accounts, including internal controls

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Following up on outstanding New Issue tickets and escalating to management as required

Completing all non online account management (OAM) functions including address changes and shareholder communication information

Encouraging the generation of new ideas and approaches Actively sharing knowledge and experience to enhance the development of all team members

Manage all banking functions by:

Manage all non-trade functions by:

Manage all name and address functions by:

Share your knowledge of personal lines and auto insurance products.

At least three years' industry experience

Support the Branch Manager by leading, mentoring and inspiring team members

An open, flexible and welcoming workplace

Plenty of opportunities to grow and learn

Autonomy to own your own success

Manage email correspondence, promptly responding to inquiries and delivering necessary information to customers.

Generate accurate and straightforward estimates based on pre-established guidelines to meet customer requirements. (training provided).

Minimum 1-year experience working with Microsoft Office.

Assist clients by addressing their inquiries and providing exceptional customer service over the phone, or in person or by Email.

Accurately reply all customers technical questions with 100% accuracy after specific training.

Undergo proper training to perform on-site measurements of clients' doors and windows at their premises.