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Agent Support Logiciel Jobs

Développeur·se Logiciel Jobs
By Nexus Innovations At Montréal-Ouest, Quebec, Canada
Qualité : c’est ta capacité à livrer des fonctionnalités qui respectent nos standards de qualité.
Impact : c'est l’influence que tu peux avoir sur l’organisation, reconnue par ton équipe.
Backend : C#, .NET Core
Frontend : React, Vue, Angular, TypeScript, HTML, SCSS
DevOps : Bicep, CI/CD (YAML), Docker
Outils : Visual Studio, VS Code, Git, SonarCloud
Support Agent Jobs
By LBC Studios At Canada
Meet customer requirements through first-contact resolution
Confirm customer understanding of the solution and provide additional customer education as needed
Identifies and raises potential new issues/bugs to Player Experience team
1+ years of experience in a customer service role, ideally in mobile gaming
This is a full-time, remote position.
Contribute ideas to help resolve problems to better serve the customers and improve productivity
Sales Support Agent Jobs
By SAXX At Vancouver, British Columbia, Canada
Strong time management skills with the ability to proactively manage tasks over a 12-month period.
Coordinating with customers, account managers, Finance, Logistics, and 3PLs to resolve delivery exceptions and payment queries.
2-3 years of experience working in a retail environment as a supervisor or manager of an asset.
Service Standards & Order Management
Establishing productive, professional relationships with account managers & key personnel in assigned
Checking the accuracy of orders against purchase orders to ensure vendor pricing and terms requirements are met including rep commission.
Test Support Agent Jobs
By Acuity Insights At Toronto, Ontario, Canada
Strong attention to detail and problem-solving skills
Strong/fast typing skills are an asset
Offer: if you are our perfect match, and we’re yours, an official offer will be made!
From their personal computers, applicants answer 2 open-ended questions for 6 video-recorded responses, and 3 open-ended questions for 8 typed scenarios
Assisting applicants with technical troubleshooting and answering questions about testing rules/guidelines leading up to, during, and immediately after their Casper test
Providing feedback to help us improve our products, platforms, and processes
Instructeur Logiciel Jobs
By Progitek / Dentitek At Greater Quebec City Metropolitan Area, Canada

Qui sommes nous? : Notre client Progitek est une entreprise en affaires depuis 1995 qui a pour mission d'aider les cliniques dentaires à mieux gérer leur temps et leurs pratiques. Nos logiciels sont ...

Senior Agent – Player Support I Agent Sénior - Support Aux Joueurs
By Behaviour Interactive At Montreal, Quebec, Canada
Act as an internal advocate for the player experience to partner teams
Manage and create internal documentation for game and support related processes
Collaborates with other departments on improving the game experience for players
2 - 4 years of experience providing exceptional customer service
Exceptional communication skills, both written and verbal
Technical troubleshooting skills as they relate to PC gaming and hardware
Senior Agent – Player Support | Agent Sénior - Support Aux Joueurs·euses
By Behaviour Interactive At Toronto, Ontario, Canada
Manage and create internal documentation for game and support-related processes
2 - 4 years of experience providing exceptional customer service
Technical troubleshooting skills as they relate to PC gaming and hardware
Deep knowledge of at least one support platform, with bonus points for Zendesk
An understanding of Customer Service KPIs as they relate to improving the player support experience
De 2 à 4 ans d’expérience dans un rôle similaire, où vous avez offert un service à la clientèle exceptionnel ;
Senior Agent – Player Support | Agent Sénior - Support Aux Joueurs·euses
By Behaviour Interactive At Montreal, Quebec, Canada
Manage and create internal documentation for game and support-related processes
2 - 4 years of experience providing exceptional customer service
Technical troubleshooting skills as they relate to PC gaming and hardware
Deep knowledge of at least one support platform, with bonus points for Zendesk
An understanding of Customer Service KPIs as they relate to improving the player support experience
De 2 à 4 ans d’expérience dans un rôle similaire, où vous avez offert un service à la clientèle exceptionnel ;
Software Manager | Gestionnaire, Logiciel
By FLO EV Charging At Quebec, Canada
You have 3 years of proven experience as a team manager;
Good knowledge of C++, Linux operating system and have an interest in RUST
You have approximately 7 years of relevant experience in software R&D.
You have knowledge of the design and implementation of IOT:
You have proven teamwork skills and are willing to actively contribute to the development of the team;
You have professional experience in developing embedded software platforms and/or working with connected devices.
Mortgage Agent Support Jobs
By Rock Capital Investments Inc At Ontario, Canada

Mortgage underwriting experience Sales Experience

Agent Support Logiciel job teaser is a powerful tool that helps recruiters and employers find the best talent for their open positions. It uses advanced algorithms to match job seekers with the right job opportunities, and provides an easy-to-use interface to help employers quickly and efficiently find the right candidate. It also provides a comprehensive database of job seekers, allowing employers to quickly search for the right candidate based on their skills and experience. Additionally, Agent Support Logiciel job teaser offers a range of features to help employers manage their recruitment process, including automated job postings, applicant tracking, and candidate screening.

Overview:

Agent Support Logiciel jobs involve providing technical support to customers who use software products. This may include troubleshooting software issues, providing customer service, and helping customers understand how to use the software. Agent Support Logiciel jobs require strong problem-solving skills, excellent customer service skills, and a good understanding of software products.

How To Become an Agent Support Logiciel:

To become an Agent Support Logiciel, you will need to have a high school diploma or equivalent. You may also need to have experience working with software products and customer service. Additionally, you may need to complete a certification program or training program related to software support.

Agent Support Logiciel Skills:

• Excellent customer service skills
• Knowledge of software products
• Problem-solving skills
• Ability to troubleshoot software issues
• Ability to explain technical concepts to customers
• Ability to work independently
• Ability to work in a team environment

What is Agent Support Logiciel Knowledge?

• Knowledge of software products
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
• Knowledge of computer hardware and software
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Agent Support Logiciel Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot software issues
• Provide technical support to customers
• Assist customers in understanding how to use the software
• Document customer interactions
• Follow up with customers to ensure their satisfaction
• Escalate customer issues to higher levels of support

What is Agent Support Logiciel Experience?

• Previous experience working with software products
• Previous experience in customer service
• Previous experience in technical support
• Previous experience in troubleshooting software issues

What is Agent Support Logiciel Qualifications?

• High school diploma or equivalent
• Certification or training related to software support
• Knowledge of software products
• Excellent customer service skills
• Problem-solving skills

Agent Support Logiciel Education:

• High school diploma or equivalent
• Certification or training related to software support

Tools to Help Agent Support Logiciel Work Better:

• Customer service software
• Knowledge base software
• Remote access software
• Ticketing systems
• Automation tools

Good Tips to Help Agent Support Logiciel Do More Effectively:

• Listen carefully to customer inquiries
• Ask clarifying questions to better understand customer issues
• Research customer issues to find the best solution
• Provide clear and concise instructions to customers
• Follow up with customers to ensure their satisfaction
• Document customer interactions

Common Agent Support Logiciel Interview Questions:

• What experience do you have working with software products?
• How would you handle a difficult customer?
• What do you know about customer service principles?
• How do you troubleshoot software issues?
• What do you know about computer hardware and software?
• What do you know about customer service software?