Customer Service Representative (After Hours)
By Region of Peel At Ontario, Canada
Must have effective time management and organizational skills
Salesforce or other comparable Customer Relationship Management (CRM) software experience
Excellent keyboarding and data entry skills
Customer centric model, providing our residents with an exceptional customer experience, via phone, email, chat and social media
Use of computerized knowledge base systems to provide accurate and complete information
Minimum High School diploma plus a minimum of one (1) year of customer service/call centre experience
Care Coordinator, Intake Extended Hours
By Home and Community Care Support Services At Waterloo, Ontario, Canada
Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment
Case management experience or recent related community experience
2+ years of recent experience in community health or a related field
Knowledge of the health care delivery system and community resources
Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills
Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics
Care Coordinator, Guelph General Hospital (Extended Hours)
By Home and Community Care Support Services At Waterloo, Ontario, Canada
Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment
Case management experience or recent related community experience
2+ years of recent experience in community health or a related field
Knowledge of the health care delivery system and community resources
Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills
Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics
Care Coordinator, Intake (Extended Hours)
By Home and Community Care Support Services At Waterloo, Ontario, Canada
Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment
Case management experience or recent related community experience
2+ years of recent experience in community health or a related field
Knowledge of the health care delivery system and community resources
Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills
Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics