Customer Service Representative (After Hours)
By Region of Peel At Brampton, Ontario, Canada
Must have effective time management and organizational skills
Salesforce or other comparable Customer Relationship Management (CRM) software experience
Excellent keyboarding and data entry skills
Customer centric model, providing our residents with an exceptional customer experience, via phone, email, chat and social media
Use of computerized knowledge base systems to provide accurate and complete information
Minimum High School diploma plus a minimum of one (1) year of customer service/call centre experience