Assistant Manager, Customer Support And Operations
By BCAA At Burnaby, British Columbia, Canada
Proven communication skills (written/verbal) and ability to effectively communicate with various levels of management, team members and/or outside contacts
Demonstrated organizational, detail orientation, prioritization skills and time management skills
Identify, assess, and test new ways of working and develop recommendations for improving the structure and operationalization of cross-channel management
Liaise with reporting manager on task completion and updates
Collaborate with key stakeholders to align customer experience improvements with the omnichannel CX governance and operating model
Manage refunds and payment issues
Plant Support Optimization Administrative Assistant
By Cargill At Vancouver, British Columbia, Canada
Previous experience maintaining and updating content management systems.
Perform general administrative support for the department including meeting scheduling, facilitation and logistics, expense management and general routine items.
Offer support daily within SAP and accounting to stakeholders.
Perform customer experience related tasks to ensure a positive experience.
High school diploma, secondary education level or equivalent.
Minimum of two years of related work experience.