Administrative Assistant Customer Service Representative Jobs

Excellent multitasking and time management skills

Learn the Case Management System used by the company to be able to communicate effectively with incoming inquiries

Excellent customer service and communication skills

Excellent communication and presentation skills

Ability to multitask, prioritize, and manage time effectively

Relevant internship or work experience as assets

Manage customer accounts and maintain accurate records

Excellent written and verbal communication skills

Strong attention to detail and organizational skills

Prior customer service experience preferred

Answer customer inquiries through email, chat, or phone calls in a timely and professional manner

Resolve customer complaints and issues with a positive attitude

Basic experience as a Data Entry Clerk or in a similar role.

Effective communication skills and the ability to collaborate with remote teams.

High school diploma or equivalent; additional certifications or training in data entry will be a plus.

Take part with work from home surveys / studies by following written and oral instructions.

Proficient in using data entry software, spreadsheets, and databases.

Tech-savvy and comfortable working with various digital tools and remote communication platforms.