Account Associate Tier 2 Jobs in Manitoba

Must have exceptional organizational, time management and multi-tasking skills

Effectively servicing client management escalations in line with accepted best practices and processes, collaborating with other departments on necessary next steps

You have 2+ years experience leading remote teams in a customer or technical support setting.

You are an effective communicator with the ability to manage and implement change in a dynamic environment.

You have the ability to empathize with customers and convey confidence, displaying superb listening skills, and verbal and written communication skills.

Supporting the recruitment, training and development of the Docebo Support Team ensuring world-class support for Docebo’s customers

Create and update knowledge base articles used by Tier 1 agents

Act as a knowledge focal point within support

2+ years of experience in Technical Support

Strong analytical and troubleshooting capabilities

Experience with SQL and web technologies such as CSS, HTML, Javascript

Experience in fast growing tech startup / B2B SaaS / e-commerce

them to skilled candidates who are actively looking on the job market.

• MUST HAVE sales, business development or cold calling experience

• Previous recruitment experience is a nice to have.

• Sustain and grow current business by developing and maintaining strong working relationships

• Actively pursue new business opportunities by researching new customer groups, new clients

• Formally meet with potential clients and make convincing proposals and presentations in order