Wine Store Retail Associate

Wine Store Retail Associate at Ellement Wine and Spirits

Are you passionate about wine and dedicated to providing exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment where your problem-solving skills and attention to detail make a significant impact? If so, we invite you to join our team at Ellement Wine and Spirits as a Wine Store Retail Associate.

About Us:

Ellement Wine and Spirits is not just a store – it's a destination for wine enthusiasts seeking curated organic selections and unmatched customer service. Our commitment to offering a diverse range of organic wines from around the world, along with personalized recommendations, sets us apart in the industry. We take pride in creating an inviting atmosphere that fosters learning and appreciation for the art of proper winemaking.

Position Overview:

As a Wine Store Retail Associate, you will play a vital role in creating memorable experiences for our customers. You'll engage with a diverse clientele, sharing your passion for wine and offering expert guidance to help them make informed purchasing decisions. From providing wine education to ensuring the store is organized and well-stocked, you'll be at the forefront of our mission to deliver unparalleled service.

Key Responsibilities:

• Organization: Keep track of inventory levels, orders, and store supplies, contributing to the efficiency and smooth operation of the store.
• Experience: Leverage your background in restaurant or retail settings to deliver exceptional service and maintain the highest standards of professionalism and presentation.
• Attentive Customer Service: Greet and assist customers with warmth and professionalism, actively listening to their preferences and providing tailored recommendations that align with their tastes and needs.
• Passion for Wine: Share your enthusiasm and knowledge about wine to engage customers in meaningful conversations, enhancing their understanding and appreciation of different varietals, regions, and pairings.
• Problem-Solving: Address customer inquiries, concerns, and special requests with poise and resourcefulness, ensuring their needs are met and issues are resolved promptly.
• Wine Education: Conduct regular in store wine tastings and educational events to deepen customers' understanding of the products we offer, creating a space for learning and exploration.
• Task-Oriented: Execute daily operational tasks, including inventory management, restocking shelves, pricing products, and maintaining a visually appealing and organized store environment.

Qualifications:

• Must be at least 18 years old (due to alcohol sales regulations).
• Excellent communication skills and the ability to connect with customers on a personal level.
• A genuine passion for wine and a desire to continually expand your wine knowledge.
• Previous experience in the restaurant or retail industry, demonstrating a strong understanding of customer service principles.
• Willingness to learn and adapt to new information, products, and industry trends.
• Strong problem-solving abilities, with a proactive approach to addressing customer needs.
• Detail-oriented and organized, capable of managing multiple tasks and responsibilities.

Perks:

• Competitive compensation and opportunities for advancement within a growing company.
• Collaborative and supportive team environment that values your contributions.
• Ongoing wine education and training to deepen your expertise and enhance your professional growth.
• Employee discounts on our curated selection of wines and spirits.

If you're ready to elevate your career in the world of wine retail and deliver exceptional service in a vibrant setting, we encourage you to apply for the Wine Store Retail Associate position at Ellement Wine and Spirits. Join us in celebrating the beauty of wine and helping our customers discover their next favorite bottle.

How to Apply:

Please submit your resume and a brief cover letter detailing your relevant experience and passion for wine. We look forward to learning more about you and how you can contribute to our team's success.

• Ellement Wine and Spirits is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and customers.