Truck Dispatcher Jobs

RESPONSIBILITIES:

 Perform truck routing and scheduling for our major Western Canada clients

 Communicate with customers, clients, and drivers to ensure operational excellence on a

day-to-day basis.

 Provide a high standard of customer service to resolve customer escalations and

troubleshooting problems

 Create and review reports to identify trends and gaps for continuous improvement

 Perform basic administrative tasks, including filing and paperwork

 Promote a clean, safe, and positive work environment.

 Perform other tasks as needed as they pertain to our day-to-day operations

EXPERIENCE:

 1 year of experience in a dispatching

 Basic office experience is an asset

 Customer service experience is an asset

 Experience with building truck routes, specifically pertaining to 2 person, big and bulky

home delivery is an asset.

 Experience with using dispatch, route building and delivery software is an asset

CORE COMPETENCIES:

 Proven communication skills, both verbal and written (English)

 Ability to prioritize work assignments

 Organized and shows strong attention to detail

 Able to multitask with different systems

 Strong analytical, interpersonal and leadership skills

 Strong knowledge of computer systems including, but not limited to, Microsoft Office

products

 Service-orientated with a strong commitment to quality of work

 Ability to adapt to changes quickly, as well as work under pressure associated to a high

volume of work.