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Dispatcher Jobs

Company

Mona Gill

Address British Columbia, Canada
Employment type FULL_TIME
Salary
Expires 2023-08-10
Posted at 10 months ago
Job Description

DISPATCHER (Remote)


We are currently seeking a qualified and dedicated Dispatcher to join our client. As a Dispatcher, you will play a crucial role in coordinating and deploying personnel to various project locations. This position requires excellent communication skills, strong problem-solving abilities, and the ability to thrive in a fast-paced environment. The ideal candidate will be a team player committed to delivering high-quality service to our clients.


Responsibilities:

  • Adhere to critical deadlines for service deployments, ensuring contract requirements are met.
  • Collaborate with other departments to ensure efficient operations and customer satisfaction.
  • Build and maintain strong relationships with team members and clients, fostering a cooperative and productive work environment.
  • Handle any escalated issues or conflicts that may arise during the dispatch process.
  • Receive and manage calls for service requests, ensuring timely and accurate personnel dispatch to project locations.
  • Perform additional duties as assigned.


Requirements:

  • Strong assertiveness and responsiveness, with exceptional time management abilities.
  • Knowledge of local roads and towns in the region is a plus.
  • Effective conflict resolution and problem-solving skills.
  • Previous experience in scheduling and providing customer service.
  • Ability to adapt and adjust priorities in a fast-paced environment.
  • Ability to establish and maintain professional relationships with customers, employees, and vendors.
  • Familiarity with traffic control, security work, medic, or shuttle service operations is advantageous.
  • Salary will be commensurate with qualifications and experience.
  • Proficient in various computer applications, such as AirTable, Excel, MS Word, Adobe, and Google Docs.
  • Excellent interpersonal skills with a professional and composed phone presence.


We appreciate all applicants for their interest; however, only candidates whose qualifications align with our requirements will be contacted for further consideration.


Job Type: Full-time, Permanent

Salary: $20.00 - $27.00 per hour

Shifts - There are two shifts available and based on your preference we will place you for either a full-time day shift starting at 6am or a night shift starting at 1:30 pm.


Benefits:

  • Vision care
  • Paid time off
  • WFH
  • Extended health care
  • Dental care
  • Employee assistance program