Touristic Assistant Jobs

Responsibilities

– Prepare, proofread, and send correspondence and invoices

– Open and distribute incoming regular and electronic mail

– Schedule and confirm appointments and meetings of employer

– Order office supplies and maintain inventory

– Set up and maintain manual and computerized information filing systems

– Arrange travel schedules and make reservations

– Maintain an inventory of vacancies, reservations, and room assignments

– Register arriving guests and assign rooms

– Answer inquiries regarding hotel services and registration by email, telephone, and in person, provide information about services available in the community and respond to guests’ complaints

– Present statements of charges to departing guests and receive payment

– Record bookings, handle credit card checks, receive payment, issue receipts, arrange tour reservations and deal with emergency situations

– Perform routine housekeeping duties such as laundry, washing dishes, and making beds

– Prepare and check rooms upon guests’ arrival

Qualifications

– Completion of secondary school or equivalent is required.

– Completion of a two-year apprenticeship program, or a college program in front desk or administrative operations is desirable

– At least 1 year of previous experience in hospitality is desirable

– Detail-oriented and hard-working, critical thinking, problem-solving, decision making, job task planning and organizing, significant use of memory

– Ability to work efficiently and effectively in an evolving environment

– A desire to meet and work with new people