Toronto Pearson Airport - Ground Transportation Guard - Full Time

Overview

Position:Ground Transportation Guard

Date:August 31st, 2023

Closing Date:September 6th, 2023

Site:Toronto Pearson International Airport

City:Mississauga, ON

Status:Full Time

Hours:Continental Rotating (0700 -1900 / 1900 -0700hrs.)

Pay Rate:$19.11.hr.

Site Description:Toronto Pearson International Airport is the fourth-largest entry point in North America. It is Canada's largest and busiest airports with approximately 456,000 flights and 44 million passengers travelling annually. Toronto Pearson is a hub for the movement of people and goods across the country, continent and globally. Toronto Pearson continues to grow with the increasing number of passengers annually by partnering with new airlines and connecting passengers to different regions of the world. Toronto Pearson is home to some world class shops, restaurants and handy services to cater to everyone's needs. The GTAA is the operator and manager of Toronto Pearson International Airport with a 15-member Board of Directors comprised of professionals from the world of aviation and business sectors as well as local citizens.

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

:Working on assigned shifts, the Ground Transportation Guard – Taxi and Limo will oversee and manage the safe and orderly pick-up of customers using the Toronto Pearson Taxi and or Limousine services. The safety and security of all Airport occupants is paramount to Paladin Security's success. Specific duties include but are not limited to:

• Perform security duties in accordance with established procedures. Ensure they are being conducted within the limitations of any federal, provincial and municipal laws.
• Be courteous, and helpful in enforcing all company policies, procedures, rules and regulations.
• Make arrangements for special vehicle requests; e.g. Wheelchair Accessible vehicles, Oversized Vehicles...etc.
• At all times, assist, communicate and update the passenger with commercial vehicle status and/or inquiries when applicable.
• Identify and report commercial vehicle activity that contravenes the GTAA Rules and Regulations and Conditions of Permits for taxicabs and limousines.
• Maintain proper thresholds (number of vehicles required) for each terminal curb.
• Ensure work area is clear of obstacles including baggage carts at all to maintain a safe environment.
• Assisting and coordinating passenger queuing.
• Dispatch vehicle(s) to Arrivals curb as necessary to ensure equal wait times.
• Maintain communications at all times with fellow Security Guards, Cliental and Paladin Managerial Staff.
• Assist with implementation of inclement weather line up, doubling passengers when required.
• Respond immediately to any emergency and co-ordinate response accordingly based off established procedures.
• Be observant and record all discrepancies, deficiencies and safety hazards/ concerns noted during patrols and take corrective action either informing the applicable department or handling it personally, whenever possible.
• Accurately monitor wait times of guests during peak times and provide a daily Peak Period Passenger Count and wait times.
• Manage the flow of passengers into authorized vehicles through the inner curb-side location.
• Deliver the expected service in a consistent, predicable and courteous manner to both passenger and the driver.
• Perform duties and tasks assigned by the Security Leadership team and respond to the directions of the client; GTAA.
• Represent Paladin Security, The Greater Toronto Airport Authority (GTAA) and their respected customers in such a way as to enhance the quality, image and reputation of Toronto Pearson International Airport.
• Maintain the highest standard of security at all times, being professional in attitude, appearance and application.
• Being alert and observant while being outside, standing or walking for an extended period of time in all weather conditions (Rain, Snow, Excessive Heat& Cold...etc.)

Education Requirements (Any)

High School Diploma/GED

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays