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Company | L’OCCITANE Group |
Address | Brampton, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-07-28 |
Posted at | 10 months ago |
POSITION SUMMARY:
- Advise and assist customers with their choices of products for themselves and for gifts
- Develop a skincare customer base
- Manage, supervise and train staff
- Provide outstanding customer service
- Maintain L'Occitane standards and hold staff accountable for providing quality customer service and achieving sales goals
- Communicate L'Occitane standards and expectations to management team and sales associates
- Maintain, train and coach L'Occitane visual and merchandising standards
- Acquire strong product knowledge of the entire L'Occitane product line
- Recruit, hire and train Beauty Advisors and future management candidates
- Develop coaching logs and refine selling techniques on store wide and individual basis
- Develop a preferred customer registry for follow-up phone calls, product launches, and exclusive events
- Acquire extensive knowledge of L’Occitane skincare product lines
- Analyze and review sales associates performance
- Basic math skills are necessary.
- Computer literacy including MS Office a plus
- Must possess a passion for customer service and selling
- 3+ years of work experience in retail sales
- Excellent oral and written communication skills required.
- Proven ability to motivate a sales force
- Must present a positive professional and energetic attitude
- Bonus opportunities
- Outstanding benefits for fulltime employment:
- RRSP
- Medical, Dental, Vision Insurance
- Generous discount
- Paid Vacation
- A warm, open, fun and friendly working environment
- A highly competitive salary/compensation
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