Sr. Product Owner Jobs

Sr. Product Owner

Reporting to Director, Digital Product

At Embark Student Corp. (Embark), we’re on a journey to create an entirely new student experience. One that is built on instilling confidence in students around the paths they are choosing and their ability and agency to achieve their goals for the future. As enablers and orchestrators of students’ success, we will create access, affordability and agency for students and their champions across our services and solutions. This will provide them with guidance and support in all aspects of planning and saving for post secondary education - giving them a future-ready advantage and help them thrive well past their educational journey.

Embark is cultivating an environment that enables growth, trust and pioneering. To help drive our transformation and growth, Embark is guided by the following strategic pillars:

• Elevate our Expertise in Education Savings & Planning
• Partner to Drive Value, Scale and Reach
• Aspire to be Trusted and Easy to do Business with
• Put our Customers in the Center of Our Experience

What makes us qualified to do this?

In business since 1965 and owned and operated by a not-for-profit organization, everything we do is in service to our students. We are a diverse and passionate community of experts that firmly believes in the benefits of education, priding ourselves on helping to shape their future and empowering them to reach their full potential.

As we move forward, we will leverage and build upon our unmatched expertise in the RESP space to propel both our students and our company forward, ensuring a better tomorrow. Our vision is set, our future is bright, and we’re just getting started.

Mandate

We are looking for a digital product owner to:

• Innovate and execute product strategy, through a scrum team and an innovation workstream
• Deliver best in class products and services for our customers, while maximizing the value of the backlog, managing product profitability and commercial success
• Put the customer at the centre and focus of everything we do.
• Own and deliver the product roadmap, and continuously demonstrate how the roadmap ladders up to the KPIs
• Take a human centered design approach to discover new ways to solve problems for our customers
• Operate effectively within a scrum team with the goal of building best in class digital products for our customers
• Translate business strategy into product strategy
• Be a recognized digital thought leader within the company, and build a cross functional following. (ex: with legal, compliance, technology, marketing)

WHO WE ARE LOOKING FOR

We value each employee for their unique perspectives and experiences. If you are someone who has qualifications similar to what we are looking for and is aligned with the culture and values at Embark, please consider applying!

• Experience in digital onboarding preferably with desktop & mobile technologies
• PSPO is an asset, however preference will be given to demonstrated real-life experiences and outcomes
• The ability to work in a team setting and serve value.
• In depth knowledge of financial onboarding, and be familiar with regulatory rules regarding information capturing, handing of data during transit & at rest
• Proficiency in interaction design for native mobile & hybrid digital properties
• A digital expert in a financial related field
• Has deep technical understanding of web technologies, and can demonstrate the benefits of each
• A deep understanding of the end-to-end iterative design process including how to develop and use design research, journey mapping, wire-framing, prototyping, user testing, and high-fidelity visuals to achieve human-centred design solutions
• Someone who continuously takes initiative and embraces change
• Able to harness the power of servant leadership to foster a highly productive scrum team
• Experience bringing innovation ideas through ideation, and launching into the market
• Ability to solve product problems while balancing user experience (strategy and research, information architecture, interaction design)
• Someone who listens to diverse perspectives with an empathetic attitude.
• Someone who recognizes our customers as our most important stakeholders.
• A lifelong learner that is performance driven.
• Minimum 3 years PO delivering products in a highly complex environment
• Can navigate and balance between customer experience and digital security

Work Model

We have adopted a hybrid model, leveraging the best of remote and in-person work. This work model however can differ depending on roles and leaders.

Equal Opportunity Employer

We at Embark, are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a culture that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

The Great Place to Work® Institute certified Embark as one of Canada’s Top 50 Best Workplaces in 2022.