Senior Quality Assurance Engineer

Company Description

Ottawa-based hybrid role (2-3 days in our office):

We are now looking for experienced QA engineer to our product development teams to improve our agile testing, nurture top quality and work hands on with system testing.

All our teams are cross-functional meaning developers and testers work closely together to assure high product quality.

In this role you will together with your colleagues perform exploratory testing, identify test cases and implement manual testing of the products. You will also participate in identifying and implementing QA best practices into our development and release processes to support our high quality ambitions.

Why would you want to join our team?

• We believe that work/life balance is important. We provide flexibility in work hours and the ability to work from home.
• Customers use our product every day to solve real problems. The product is a critical part of the Snow’s portfolio, and our work feels relevant and important.
• The problem domain that we work on is interesting and always evolving. We integrate with and utilize modern hybrid cloud technologies such as AWS, Azure, Terraform, and containers.
• We understand that our product’s quality is one of the keys to our success, and we have full support to do what’s needed to ensure it remains high.
• Colleagues are smart, helpful, and kind. Cross functional teams ensure that there are no silos.
• We have a commitment to always improve. Problems are actioned, not ignored. We encourage the team to question what we do and how we do it.

Key Responsibilities

• Have a deep and wide knowledge of our customer and user personas, leveraging this to ensure that our products are fit for purpose
• Promote and advocate the quality practices throughout the software development lifecycle
• Champion process and technical standards, mentor more junior employees
• Analyze and improve our approach to testing within a team - testing, tooling and use of metrics
• Ensure that quality is considered early in the product delivery lifecycle - bring a quality mindset to design creation and review

Qualifications

As the successful candidate, you will be an experienced quality assurance engineer who is passionate about ensuring that a product will delight the user. You should strive to understand how the product is used and use that knowledge to uncover problems before they make their way to the end user. You are excited to contribute at design time, knowing that the earlier in the process we uncover problems, the cheaper they are to fix.

• Automation, deployment, and configuration of IT services across private and public clouds
• Virtualization (VMware, Hyper-V)
• Experience with the following would be a definite asset:
• Knowledge of software testing and test design
• Familiar with REST API testing
• Public cloud (AWS, Azure, Google)
• Testing in a lean, agile close-knit team environment
• Test automation using Junit, Java, Selenium
• Testing web applications
• Experience with performance and security testing

Additional Information

Snow Software is the global leader in technology intelligence solutions, ensuring the trillions spent on all forms of technology is optimized to drive maximum value. More than 4,000 organizations around the world rely on Snow's platform to provide complete visibility, optimize usage and spend, and minimize regulatory risk. Headquartered in Austin/US, Snow has more local offices and regional support centers than any other software asset and cloud management provider, delivering unparalleled results to our customers and partners.

Snow Software is “on the move”, with growth being driven by (a) the technology advancements of Snow Atlas, (b) the growing demand for organizations to understand their technology estates is increasing and, (c) further fueled by the changing financial conditions. Snow is becoming the defacto Technology Intelligence platform for organizations focused on getting intelligence answers from their Technology estates.

Here at Snow, we strive to provide an equal-opportunity workplace and cultivate a fair, equitable, and safe work environment that is free of discrimination and harassment. We truly believe in affirmative action. The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders, and communities. We are committed to making employment decisions at Snow that are based on business needs, job requirements, and candidate ability, which are all part of our robust and fair recruitment process.

As an inclusive employer, Snow strives not to discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion, Veteran status, or belief.

This is not just a generic ‘equal opportunities disclaimer’ for us – we are truly committed to creating a workplace where our team members thrive.

If you have a disability or special need that requires us to adjust the recruiting process, please do advise us when contacted.

We look forward to your application.

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ProductSnow SoftwareEngineeringCanada